Boost your credit union’s marketing message
Be concise. That’s it. Blog done. No, really: Could you persuade someone to join your credit union in 50 words or less? The average human attention span is just seconds.…
Be concise. That’s it. Blog done. No, really: Could you persuade someone to join your credit union in 50 words or less? The average human attention span is just seconds.…
Back to school season is upon us, and this year is shaping up to be radically different. Consumer behaviors have changed significantly since the onset of the pandemic crisis, and…
More than 20 credit union supporters in Alaska, Florida and Wyoming will be on the ballot in Tuesday’s primary elections. Credit union-backed candidates have been successful in more than 97%…
Last week, Federal Reserve Governor Lael Brainard announced a partnership between the Federal Reserve Bank of Boston and researchers at the Massachusetts Institute of Technology in a multiyear effort to…
Around the office over the last months, I’ve pontificated on the long-term impacts on the economy, jobs, industries and various companies from COVID-19. One of the terms I’ve used is…
A digital- and mobile-first mindset was a primary focus for many credit union leaders before COVID-19. The nearly instant flip from branch delivery channel usage to digital has compelled many…
The NAFCU compliance team receives many questions about Regulation B’s adverse action notice requirements. Adverse action notices were included in the National Credit Union Administration’s (NCUA) 2019 supervisory priorities, and…
An overwhelming 96% of banking executives plan to either maintain or increase their technology budget this year, with 64% spending more, according to CSI’s 2020 Banking Priorities Survey. Even with…
Virginia Credit Union($4.3B, Richmond, VA) had to slam the door on in-person classes when COVID-19 came calling, but the Old Dominion cooperative was ready to roll online. Quickly switching to…
CUNA continued its strong opposition to a recently announced Fannie Mae and Freddie Mac fee increase for certain purchased refinanced mortgages. CUNA President/CEO Jim Nussle wrote to Federal Housing Finance…
The NCUA Thursday released a Regulatory Alert for credit unions to provide guidance on the CFPB's Small Dollar Lending Rule. The rule, finalized last month, includes the rescission of mandatory…
Your credit union is in the business of providing financial products and services to its members — so why should your team worry about financial education? At Zogo, we believe…
We are living in some very uncertain times; things are literally changing from minute to minute in our world due to the coronavirus pandemic. It can often feel as though…
n this month’s episode, we’re excited to explore how your credit union can measure its impact in a meaningful way, and how doing so can help you win over new…
The coronavirus pandemic changed life as we know it, essentially overnight, from the way we do business to the strategies and plans we had put in place at the beginning…
In a previous blog, “How COVID-19 Has Elevated the Role of Debit and Checking,” I shared my perspective on the stunning growth of debit cards and their underlying performance factors,…
NCUA issued a risk alert (20-RISK-02) highlighting the risk of fraud associated with the COVID-19 pandemic. Scammers are attemptingto take advantage of opportunities made possible through new or expanded large…
The Small Business Administration (SBA) has issued an interim final rule (IFR) detailing the process for paycheck protection program (PPP) borrowers to appeal loan forgiveness application decisions. In addition, the…
The four most commonly used liquidity measurements are the liquidity ratio, cash flow modeling, the net non-core funding dependency ratio and funding concentrations. Can you guess which among these is…
Industry innovation is often sought after, but rarely attained. That’s because it doesn't work unless you do. Innovation starts as an attitude, with the willingness to openly welcome change and…
Like everyone, we know credit unions love two things: ice cream and giving back. Dairy Queen can help you do both at once! Make your summer extra sweet by helping…
If there’s one thing we’ve heard over and over from our credit union community, it’s that members are reaching out for support and using digital banking tools more than ever.…
With Congress and the President increasingly unlikely to reach agreement on further supporting the economy with an additional infusion of cash, credit unions are entering what will be the most…
Many bankers have grown weary of marketing to Millennials. Who can blame them? The huge generation has been in the marketing spotlight for at least ten years. By now, many…