At last week’s THINK Virtual Power Lunch, experts from CO-OP and Accenture dove deep into the current state of payments and how it may change over the coming months as…
The Federal Reserve Board of Governors’ work has boosted confidence in the financial system in the wake of the COVID-19 pandemic, CUNA wrote to the Senate Banking Committee Tuesday. The…
The Federal Housing Finance Agency (FHFA) Monday issued its 2019 Report to Congress – outlining efforts to ensure safety and soundness within the housing market and the government-sponsored enterprises' (GSEs)…
Consumer experiences and attitudes around the U.S. about COVID-19 were mixed this spring as the pandemic stretched into its second full month. Some parts of the country focused on reopening…
The lenders at Randolph-Brooks Federal Credit Union ($10.8B, Universal City, TX) are in phase two of helping as many of its nearly 900,000 members as possible cope with the financial…
In 2000, Blockbuster Video was approached by a much smaller company offering to sell their business for $50 million. The CEO dismissed the offer, saying the company was too tiny,…
PSCU’s LGBTQ+ employee resource group, PSCUnity, had planned to celebrate LGBTQ+ Pride Month, which is recognized in the month of June across the world. However, amid the suffering and turmoil…
Easy question for you: can consumers originate a new account at your credit union within the mobile app? I’ll bet you I know the answer and that is because the…
We all know many small and mid-sized credit unions find it hard to stay ahead of the curve when it comes to facilitating tech. So, when it comes to talking…
The Federal Housing Finance Agency (FHFA) announced Monday it will be re-proposing the updated minimum financial eligibility requirements for Fannie Mae and Freddie Mac Seller/Servicers. According to the agency, it…
The FBI released an alert to warn the public about anticipated exploitation of mobile banking app platforms as in-person access to financial institutions has been limited amid the coronavirus pandemic.…
Like so many businesspeople, I seek inspiration to improve myself and my credit union whenever possible. Several years ago, I saw a little saying on LinkedIn that has been speaking…
Perched near the place where the pandemic came ashore, Washington State Employees Credit Union ($3.5B, Olympia, WA) has leaned on its growing ability to manage risk of all kinds as…
When NCUA issued its 2020 supervisory priorities, one item of note was preparing for the end of London Inter-bank Offered Rate(LIBOR). We blogged about this and briefly covered the topic…
Credit unions confront a new reality that is now shaped by changing member behaviors that are motivated by a national health and economic crisis. Thousands of non-essential brick-and-mortar shopping sites…
CFOs are, understandably, making budget cuts across the board right now. As the economic downturn following COVID-19 takes its toll on the market and on individual consumers, credit union and…
Small, low-income credit unions certified as minority depository institutions have until June 30 to apply for MDI mentoring grants from NCUA. The NCUA will make grants of up to $25,000…
Throughout the coronavirus pandemic, credit unions have demonstrated why more than 120 million Americans have chosen them to meet their financial goals. NAFCU is proud to serve the credit union…
The mission of CUES is to help credit union leaders reach their full potential. To do this, we provide a host of actionable learning experiences for established and emerging executives…
Perhaps at no time is an organization’s culture more on display than during a crisis. Jayne Hitman and Paul Robert assist credit unions in shaping their cultures to shine at…
The COVID-19 pandemic has upended many aspects of American life over the past few months, especially in terms of the U.S. workforce. Applications for unemployment compensation have soared during the…
Paper, ink, and postage have a cost. But let’s face it, sending out paper statements isn’t just costly, it’s outdated. It takes time. Stapling, folding sheets, stuffing envelopes and posting?…
We’ve defined the job of your credit union website (see this post for a refresher), and that’s a great first step to creating a stellar site. But you won’t get…
As leaders of companies and organizations, we have a lot of control over our destiny. Each of the decisions we make – whether it's related to hiring, training opportunities, product…