Syndicated

With many stores already stocking their fall décor and winter holidays not far behind, it is – once again – time to gear up for the holiday shopping season. While…

Since the onset of the digital revolution in the 1990s, FinTech has played an increasingly vital role in streamlining operations for financial institutions. From online bill pay to mobile banking…

NCUA, along with the Office of the Comptroller of the Currency, the Federal Reserve Board, the Federal Deposit Insurance Corporation, andstate regulators recognize the serious impact of California wildfires on…

Last Friday the Federal Reserve Bank of Kansas City held the 2021 Economic Policy Symposium“Macroeconomic Policy in an Uneven Economy”. The virtual event was focused on current economic challenges in…

Customer service has become a focal point for all industries. Anindustry-agnostic studyrecently found that 86% of buyers are willing to spend more for a great customer experience. This means that…

What is a SEG? Though commonly referred to asSelect Employee Groups or SEGs, these groups can share any common bond of association or occupation, not just a single employer. Common…

Let’s just get it out there: Not all credit unions are created equal. BUT every one of them (from the smallest to the largest) has the potential to be fully…

For consumers, payments can be as easy as the dip of a credit card or the touch of a “Pay Now” button. The ease of these transactions belies the complex…

Britney Spears and her #FreeBritney followers celebrated a huge victory last month in her long battle for financial independence. FromNPR: “After 13 years of controlling Britney Spears' finances, Jamie Spears…

Being responsible for creating champions at an institution named “Leaders” sounds like it could be a high bar, but Sara Dunlap says she’s enthusiastically up to the task. Dunlap is…

NCUA, along with the Office of the Comptroller of the Currency, Federal Reserve Board, the Federal Deposit Insurance Corporation, and state regulators issued a statement on thethe impact of Hurricane…

In the last week of August, the Senate remains back home in their states while Housecommitteesmeet to discuss several industry hot topics, includingmarking up the House version of the Fiscal…

Visa, Mastercard, Pulse, Star. Most people in the financial industry would recognize these routing networks. After all, debit card transactions are the primary payment method for our customers. Consequentially, theinterchange…

There’s an old proverb that goes, “The person who chases two rabbits catches neither.” Have you ever felt this way when it comes to credit union marketing? From your marketing…

Credit Union Performance Metrics Q2 was encouraging for credit unions in a number of categories. Originations soared with 36.3% YoY growth; perhaps unsurprising given the state of the nation one…

On August 17, 2021, T-Mobile learned that a bad actor illegally accessed personal data and stole data on50 million customers. For perspective, 50 million is nearly 15% of the US…

I am a fan of quotes related to talent development. I like how they can motivate and challenge me to think about something in a new way. If you looked…

Happy Monday, compliance friends! We know how much you all love a good series, so here you go! A couple of weeks ago webloggedabout the Federal Financial Institutions Examination Council’s…

In Part 3, we’ll talk about effective rallying cries to bring the business borrowers to your financial institution. In other words, why should they borrow fromyou rather than a challenger…

Today, the Federal Reserve Bank of Kansas City will host its 2021 Economic Policy Symposium“Macroeconomic Policy in an Uneven Economy”virtually. Participants from credit unions, central banks, and other financial market…

USF Federal Credit Unionin Tampa, Florida, has come up with a unique approach to strategic planning that is compatible with its academic and select employee group membership. Many of the…

Designing, implementing, maintaining, securing, and growing enterprise infrastructure is hard, time-consuming work—not to mention expensive. However, for years, businesses didn’t have a choice but to set up their own computing…

On June 22, Connecticut jointed 17 other states and District of Columbia in legalizing the use of recreational cannabis. Additionally, 36 states now allow for the medical use of cannabis…

Trust no one. It sounds ominous, but it’s a necessary approach in today’s hybrid workplaces. Businesses must provide access to their data and resources to approved identities (person and non-person…