In a letter to the NCUA regarding its 2021 Regulatory Review with one-third of regulations,NAFCU Director of Regulatory Affairs Ann Kossachev wrote to NCUA’s General Counsel Frank Kressman. Kossachev noted…
For most of us there is a process to career success. First we need to establish our footing, then learn the ropes, demonstrate our talents, and gradually move up the…
Customer: “Hey waiter, there’s abankin my soup!” Waiter: “Thanks forchecking– looks like we aren’t giving the chefs enoughcredit.” And, scene! Setting the stage A little over six years ago, I…
It was 10 years ago whenMerck Sharp & Dohme FCU($802.0M, Chalfont, PA) contracted a strategic planner to facilitate its annual planning session. The planner helped the board and executives at…
Zoomers, also known as Gen Z, are the “Digital Natives,” making up32%of the U.S. population as of May of 2020. First, let's talk about what the nameZoomeractually means. Zoomers are…
Mankind has been interacting with payments technology since the literal dawn of civilization. In part one of our two-part infographic series, we explored how the very first methods of payment…
Jim Hayes has been named as the new president/CEO for State Employees Credit Union in Raleigh, N.C.Hayes was most recently president/CEO of Andrews Federal Credit Union in Suitland, Md. “I’ve…
While both the Senate and House are back home in states and districts this week, NAFCU's award-winning advocacy is hard at work for credit unions to keep industry priorities top-of-mind…
For many credit unions, 2021 has been a tough year for loan growth. First, the pressure to make loans has never been higher. As a lender, I’ve lived through three…
As we enter budgeting season we like to reflect on what we are seeing as some of the highest priorities in marketing and sales for financial institutions. Budget Priority #1:…
Vendor and partner relationships are essential to credit unions. Taking a strategic approach to these important relationships can better position the organization for future moves, boost performance, save resources and…
Givers of hope. Sounds epic, right? But it’s precisely what financial institutions have the potential to beiftheir top priorities are to listen, educate, and include. Joining us this week onCRMNEXT’sBanking…
For the past three years,CAP COM Federal Credit Union($2.6B, Albany, NY) has been honing its abilities to reduce risk and maximize reward — taking care to not throw out the…
From early conversations to transitional considerations, 25 credit union executives and board members provide a roadmap for navigating through the merger process in this white paper from DDJ Myers. The…
On Thursday, August 12, 2021, the National Credit Union Administration (NCUA) issuedLetter to Credit Unions 21-CU-08to provide the industry with key updates on the agency’s ongoing efforts to modernize its…
The Federal Financial Institutions Examination Council (FFIEC), on behalf of its members, issuedguidancethat provides financial institutions with examples of effective authentication and access risk management principles and practices for customers,…
In a letter to the NCUA regarding the mid-year budget review,NAFCU President and CEO Dan Berger urged the NCUAto"promptly schedule its customary mid-session budget review and public meeting to fulfill…
Over the past year, uncertainty tied to the economy and the COVID-19 pandemic has led many businesses to embrace a “wait and see” approach, pushing back decisions about major investments…
COVID brought many changes, butJoseph Michellihopes leaders will see the last year as an opportunity to hit the pause button and become more intentional about how they lead. “I hope…
For many years, digital banking platforms and applications have been improving while the use of cash in America and around the world has been declining. Recent advances in technology combined…
A fight is brewing between the Biden Administration and credit union trade groups over a Federal Reserve proposal to require financial institutions to give merchants a choice of debit card…
I repeatedly encounter situations in my market studies where one competitor significantly underperforms a local competitor of similar size. In conversations with senior leaders at the underperformer, I often find…
To get the most out of employees, leaders need to inspire, motivate, and encourage creativity. For most leaders, they have to invest time to develop important characteristics to have their…
America’s credit unions vehemently opposeany regulation or legislation that would impact the operation of credit or debit cards, CUNA wrote to the Federal Reserve Wednesday. The Fed proposed a rule…