Small-business owners aren’t the only ones eager to get their hands on Paycheck Protection Program funds. From 9/11 to Hurricane Sandy and now, during COVID-19, federal relief funds aimed to…
As coronavirus (COVID-19) restrictions create challenges for U.S. workers, Hope Luberda is thankful she works at St. Cloud (Minn.) Financial Credit Union. And she wants everyone to know it. Luberda,…
As social distancing measures start to ease across the country, many businesses will need to transition their remote workforce back to working in the office. Anxiety about potential exposure to…
The United States’ history of systemic racism has woven its way into innumerable aspects of American life: education, the criminal justice system, healthcare, the economy — and yes, the world…
Much of the focus on digital transformation in banking relates to digital delivery. During the pandemic the ability to provide banking transactions as well as to originate and process loan…
“You need to pivot!” If you have your coronavirus bingo card, you could check that word off a dozen times, along with “the new normal,” “social distancing” and dozens of…
Credit unions will receive information on best practices in Bank Secrecy Act programs and avoiding pitfalls from non-compliance during an NCUA webinar, “The Bank Secrecy Act: Review and Reminders,” scheduled…
The NCUA in Mayissued two prohibition notices and one prohibition order, prohibiting an individual previously associated with credit unions from any future participation in the affairs of a federally-insured financial…
Experts are divided over when workers will (or should) get back into the office after COVID-19. Google, for example, is planning to reopen some office starting in early July for…
The economic effects of the COVID-19 pandemic are not yet reflected in consumer credit scores, according to Craig Wilson, senior director of consulting decision analytics at Experian. However, he describes…
When COVID-19 shut down commerce across the United States, local businesses in and around Millbury, MA, were counting on Millbury Federal Credit Union ($372.4M, Millbury, MA) to help them apply…
Among everything we collectively find abhorrent about George Floyd’s death and the injustices that so many fight against, we must also consider what we stand for. Economic inequality drives a…
With new unemployment claims reaching an estimated 40 million through the first 10 weeks of the COVID-19 crisis, a sophisticated criminal ring has targeted overwhelmed state unemployment programs with a…
In a 1948 speech to the House of Commons, Winston Churchill said, “Those who fail to learn from history are condemned to repeat it.” This quote is particularly accurate for…
Expressing gratitude is a key differentiator between those who are succeeding right now and those who are not. More and more states are relaxing lock-down protocols. The “curve” appears to…
The Consumer Financial Protection Bureau’s (CFPB)Taskforce on Federal Consumer Financial Law should look closely at how the CFPB’s rules have impacted credit unions, CUNA wrote to the CFPB Monday. The…
As bankers continue to push attacks on the NCUA in an effort to stifle competition, NAFCU remains steadfast in its support of NCUA efforts to ensure military members are properly…
As credit unions look to better serve their communities, many are attempting to be more inclusive, reaching out to more diverse groups of potential members. With their people-first focus, credit…
2020 has not been an easy year for anybody. People and businesses alike are struggling. Unfortunately, many credit unions are as well. As marketers, we’re accustomed to putting a positive…
Fraud exposures continue to plague our industry, many of which are tied to the expanded use of remote transaction channels. And with COVID-19, these crimes have only gotten worse. What’s…
“Win the day”is a great motto and makes sense, right? Why is it so hard to do? Why is it that our mind keeps drifting toward the goal, causing procrastination…
As daily life under COVID-19 continues to change, credit unions should prepare for long-term changes to member behavior. With members taking to new banking channels and adjusting their spending behaviors,…
Looking for a better way to create business continuity? You’re in luck! On this week’s episode ofBanking on Experience, CIOSteve ErvolinoofDupaco Community Credit UnionjoinsCRMNEXTCEO Joe Salesky to share his expert…
Last week, NCUA issued Letter to Credit Unions 20-CU-17 to update the industry on the agency’s off-site supervision approach. The letter outlines changes that are effective June 1, 2020 and…