Exit interview: Jenny Lorenz, Linn Area Credit Union
Exit Interview is a new series from CreditUnions.com that shares the insight and experience of credit union executives who are retiring after many years of service to the movement. Jenny…
Syndicated
Step it up: Leveraging omni-channel nurturing with Ryan Zilker
Nurture (verb): to care for and encourage the growth or development of. Sounds like something all good financial institutions should want to do for their customers and members, right? So,…
Pot banking bill’s prospects fade amid broader legalization push
The conventional wisdom was that Democrats' 2020 electoral victories could overcome GOP objections to a pot banking bill, clearing its path to enactment. But now in control of both chambers…
One-third of consumers think their credit is better than it is
In spite of alternative credit score initiatives byJ.P. Morgan Chase,Wells FargoandU.S. Bank, the traditional credit score system is not going away anytime soon, and consumers want help in understanding how…
The formula for building critical credibility
What makes us trust one person but not another? When we say someone is “credible” but another person isn’t, what has either of them done to secure those titles? Is…
Defining a winning digital strategy
The reasons for taking a wait-and-see approach are long over. Also gone are the days of completing a digital task list and moving on to other priorities. Accelerating your credit…
Case study: CU manages growing loan portfolio with new 2020 platform
When it comes to analytics access and customizable data reporting, Twenty Twenty’s new loan portfolio management platform was the best option for Memphis City Employees Credit Union, says Nathan Stevens,…
NCUA to host July 28 webinar on servicemember fraud prevention resources
NCUA is partnering with the Consumer Financial Protection Bureau and the Federal Trade Commission to raise awareness on important consumer financial protection issues related to servicemembers and their families during…
NAFCU meets with HUD to talk CU mortgage lending trends
NAFCU President and CEO Dan Berger and members of NAFCU's award-winning advocacy team yesterday met with Principal Deputy Assistant Secretary for the Office of Housing and Urban Development (HUD) Lopa…
Investment Reports: Are your directors up to date?
While some consumers got pulled into the GameStop investing frenzy, credit unions are limited in the kinds of investments they can make and strive to be responsible with their members’…
Top benefits of group health insurance for your business and employees
There’s really no way around it—providing quality health insurance for your employees is expensive, and many small businesses struggle to find affordable plans on their own. Group health insurance plans…
Preventing cybersecurity threats in a hybrid workforce
As we near the end of the pandemic, 65% of workers have stated a desire for more in-person communication with their teams. On the other hand, 73% of workers want…
Your credit union’s ROA and NCUA’s NOL request
What if an NCUA proposal could reduce your credit union’s ROA from 3 to 8 basis points per year in perpetuity. Would you care? Would you even respond to NCUA’s…
Part 2: Credit union leaders plan post-pandemic merger & acquisition strategies
As we enter the post-pandemic age, mergers that had been placed on the backburner are now a top priority again. Gain an understanding on how credit union boards and executives…
4 ways to help your team succeed while under pressure
None of us could have ever imagined that in our lifetimes we would have to isolate in order to prevent a health care pandemic from spreading. As the country continues…
DEI takes center stage at 2021 World Credit Union Conference
Diversity, equity, and inclusion (DEI) thought leader Raven Solomon helped credit union professionals get “future ready” in the second 2021 World Credit Union Conference (WCUC) keynote speech, which focused on…
Berger, FHFA Acting Director Thompson meet to discuss housing priorities
NAFCU President and CEO Dan Berger and members of NAFCU's award-winning advocacy team yesterday met with FHFA Acting Director Sandra Thompson and Acting Chief of Staff Danielle Walton. NAFCU Chief…
Inside Marketing: Are neobanks stealing credit unions’ thunder?
For decades, credit unions have set themselves apart from their bank competitors through focusing on superior levels of service to their membership, driven in large part by hyper-specialization in serving…
Seven ways to immediately improve your strategic planning process
Strategic planning—now there are two words that can strike cynicism and frustration into the hearts of any bank or credit union executive. And with good reason. Financial institutions spend a…
Capitalization of interest final rule
During its June 2021 open meeting, the National Credit Union Administration (NCUA) Board approved a final ruleeliminating the prohibition on the capitalization of interest in loan workouts and modifications. The…
Sometimes, it is all about the flow
A funny thing happened on the way to the great reflation trade that, just a few weeks ago, was the dominant market theme. The reflation trade was supposed to get…
How CDFIs represent what is possible for underserved communities
“CDFIs, at the heart of it, are community lenders. If you think about where banks step out, CDFIs step in. They deliver responsible capital where it is needed in a…
Back to basics: ACH for bill payments
Electronic bill payments are only possible because of the payment methods that make digital fund transfers possible. The “big three” funding methods of electronic bill presentment and payments (EBPP) include…
2021 World Credit Union Conference opens with emphasis on digital transformation
TheWorld Council of Credit Unionswelcomed hundreds of credit union professionals to day one of the 2021 World Credit Union Conference, opening the first all-virtual WCUC with a keynote speech and…