Buildings often don’t get the credit they deserve. They ground your organization and play a deep, cultural role – even when many employees aren’t there. They serve as a physical…
What happens when the industry you operate in is in transition and you no longer know exactly who you’re competing against? What happens when change is occurring so rapidly that…
CUNA supports the Federal Reserve Board creating “clear and consistent” guidelines for access to Reserve Bank accounts and services, it wrote Monday. CUNA’s letter is in response to proposed guidelines…
Total consumer credit rose 10 percent, at a seasonally-adjusted, annualized rate, in May and is up 3.8 percent versus a year ago. Revolving credit, which is primarily credit cards, rose…
Credit union directors come from all walks of life. Some are familiar with business and financial issues, some aren't. Even if you come from a business or financial background, there's…
The digital world is taking over. From banking to buying groceries, it’s all readily available at our fingertips. Not to mention staying connected 24/7. As a result, social media has…
Credit unions are not at a disadvantage when it comes to attracting new members. On the contrary, they have many advantages over their larger counterparts. But there is one area…
Aswarmerweather sweeps across the countryand it appears that a return to “normalcy” is more reachable than ever, people areseekingescape andlooking forward toactivating their long-delayedtravel, vacation and entertainmentplans.And Americans have money…
In 2004, Vancouver-based North Shore Credit Union was a small $440M Canadian financial institution that “had lost its way,” according to President and CEO Chris Catliff. “We had no differentiated…
Our recent webinar, How Workforce Analytics, Physical Planning & Technology Are Shaping the New Workplace, covered the many changes workplaces will see in the near future and how organizations can…
CUNA’s Manager of Small Credit Union Initiatives Tom Sakash spoke on CUBroadcastrecently to discuss highlights and takeaways from CUNA's recent white paper, "The State of Small Credit Unions Today." The…
NAFCU President and CEO Dan Berger Thursday wrote to Treasury Secretary Janet Yellen to clarify falsehoods and inaccuracies about credit union and bank mergers hurled by the Independent Community Bankers…
The old debate over the primacy of best-of-breed tech stacks versus an all-in-one platform was resurrected during the global pandemic. As the industry struggled to keep up with unexpected loan…
Good marketers don’t go it alone. Instead, they collaborate to gain multiple perspectives and achieve the best possible outcomes. That approach works well for Alana Kelly, marketing manager at $365…
Millions of consumers in the United States are learning to re-adjust to this near post-COVID period. Many are also re-thinking theirapproach to newfound financial challenges, how to overcome them, and…
The pandemic disrupted the way that we work. With more teams working remotely, it is more important than ever that leaders engage their team members at different levels in order…
Payment products are the connective tissue of financial institutions, serving as a major source of core revenue. But what are the business and technology priorities and market dynamics that drive…
Seeing unauthorized charges on your bank statement or app can cause quite a scare. If this has happened to you, you’re not alone. Credit card fraud is an unfortunately common…
Wells Fargo has begun informing customers that it will no longer be offering personal credit lines, with all existing lines being shut down in the coming weeks. In a six-page…
The CFPB last week issued its July consumer complaint bulletin which highlights COVID-19 issues that have been described in various consumer complaints. Of note, the bulletin addresses federal student loan…
Describing 2020 as “weird” is like saying the distance to the moon is “far.” It does not do it justice. A weird headline that was an attention-grabber in 2020 was…
We are saturated daily with information from all kinds of different sources. Whether we see, hear, read, open, or click, consumers face an overload of information and demands. Cutting through…
Paper checks still show up regularly in people’s mailboxes. They’re a go-to not only for personal debts but also for businesses that need to pay their employees, vendors, and customers.…
The credit union regulatory environment is intended to provide safety and soundness to a movement that hasnearly $2 trillion in assetsand more than 125 million member-owners. For credit union leaders,…