Transitioning from a reactive remote workforce to a sustainable hybrid workforce model is no simple task. It requires careful planning and understanding of how to implement a workforce environment that…
Credit unions can benefit immensely by serving Hispanic markets. A recent study by the NCUA showed more than 30 million Hispanics who are members of credit unions of a total…
Last year, credit union members needed more help than ever. Whether they needed help navigating online banking, making a loan payment, accessing a stimulus check, or applying for a PPP…
This session will outline key aspects of how Health Savings Accounts (HSAs) and 401(k)s help members save for the future. The session will discussion how to defer dollars from payroll…
As the pandemic moves further away in the rearview mirror, financial institutions are juggling a myriad of priorities and concerns, such as consumer satisfaction, consumer retention, revenue generation, and loan…
This isn’t a discussion on the benefits of masks… but instead, how to look forward in the payments space, particularly as faces start to re-emerge and one no longer needs…
The World Council of Credit Unions’ Board of Directors has selected Elissa McCarter LaBorde as the organization’s new president/CEO. LaBorde brings more than 20 years of experience leading organizations in…
NAFCU President and CEO Dan Berger wrote to Federal Housing Finance Agency (FHFA) Acting Director Sandra Thompson Friday to offer the credit union perspective about recent amendments to the government-sponsored…
Over the past year, the COVID-19 pandemic has caused many women to drop out of the workforce. Some were furloughed or laid off, while others left because of increased childcare…
Before you add salt to a soup you’re about to eat, it’s a good idea to taste it. Before you treat an illness, it’s a good idea to seek a…
Welcome to the 2021 Hurricane Season. If you’re just joining us, we’re already to “B” as tropical form Bill brews off the coast of North Carolina. While many of us…
Ready or not, here they come… The future of finance falls on young professionals in banks and credit unions who are fearlessly stepping up to lead. Is your financial institution…
For more than a decade,Nusenda Credit Union($3.4B, Albuquerque, NM) has provided financing to small entrepreneurs and created a community impact that extends well beyond the cooperative’s bottom line. “We’ve funded…
On May 31st the Paycheck Protection Program (PPP) came to a close. Created by the Coronavirus Aid, Relief, and Economic Security (CARES) Act, the PPP loan program culminated in over…
A new Technology and Capital Improvement Grant Program by the Carolinas Credit Union Foundation seeks to bolster the service efforts of smaller credit unions by supporting their strategic upgrades, the…
NCUA Board Chairman Todd Harper offered an overview of the current priorities at the agency before joining NAFCU President and CEO Dan Berger for a one-on-one chat during NAFCU's State…
More employers are graduating from retirement education programs and moving up to a more holistic financial fitness model designed to help employees improve their short- and long-term financial health. If…
In one way or another, the same question about digital transformation is asked in nearly every panel or presentation I am a part of. Where should I start? It’s a…
We all have them from time to time: slumps. Personal slumps. Professional slumps. Emotional slumps. And if you’ve worked at a financial institution for any length of time, then you’ve…
So, your customer finds a banking product or service they think might be a good fit for them on your bank’s website, but they are not sure. They have read…
This year marks CO-OP’s 40th anniversary, a milestone for all of us at the company and for the credit union movement as a whole. Since 1981 CO-OP has championed the…
At times, managing a team can seem daunting or an intimidating task that requires the right tools. A good manager will know the importance of holding regular 1:1 meetings and…
President Joe Biden named Sandra L. Thompson as acting director of the Federal Housing Finance Agency (FHFA) this week. Her appointment follows Wednesday’s U.S. Supreme Court decision that found the…
NAFCU President and CEO Dan Berger wrote to the NCUA Wednesday to recommend the board consider increasing the interest rate ceiling above the current 18 percent during today's NCUA Board…