Syndicated

Because it’s our business, we eat, sleep and breathe payments. Many of our credit union partners do, as well. But, is the same true for credit union members? Probably not.…

Consumer habits continue to evolve. Options for financial services have expanded well beyond what I would have ever imagined when I began my career. Today billions of dollars are invested…

Over the last decade, APIs have served as the prime catalyst for the expansion of today’s most popular technologies. In the simplest terms, APIs—or application programming interfaces—allow different software applications…

Many credit union and bank executives dread strategic planning. It’s the same routine year after year, and decisions made at the strategic planning session are rarely addressed again until the…

For most organizations, the discussion of the benefits and potential of AI is much more widespread than the actual deployment of these technologies across the organization. In fact, most of…

NCUA Chairman Rodney Hood was at the Indiana Credit Union League office Monday to visit with several members of the League board of directors, members of its Governmental Affairs Committee…

NAFCU's Carrie Hunt, in response to 51 banking associations' call for lawmakers to examine the NCUA's efforts and ability to provide proper oversight of the credit union industry, said the…

While credit union CEOs and other executives received healthy salary hikes and bonuses over the past year, the pace of those increases slowed slightly as compared to 2018 for more…

Every state banker association is asking congressional tax-writing committees to examine whether credit unions still should be exempt from filing federal tax documents detailing their activities. The 50 state associations…

Grit is essential for survival. Life gives us challenges and we face most of them when we feel the least capable of handling them. I recently joined toastmasters and during…

The United States is a massive market for innovating in the space of banking and financial services, with fintech investment in the U.S. more than doubling to $52.5 billion last…

Data breaches have been all over the news lately, first with the announcement of the settlementof the 2017 Equifax breach and more recently with reports of a new major data…

In theirJuly Board meeting,NCUA's Board approved a final rule, which increases the loan value threshold for when a commercial real estate appraisal is not required from $250,000 to $1,000,000. In…

When Alissa Sykes was named the first chief growth officer at Sunmark Federal Credit Union ($678.3M, Latham, NY) in January, it continued a trajectory of personal and career growth that…

World Council of Credit Unions President/CEO Brian Branch channeled 6th-century BC Chinese Philosopher Lao-Tzu for his “State of the Movement” presentation during Monday morning’s general session at the 2019 World…

In a letter to the NCUA Monday, NAFCU's Andrew Morris shared the association's support for its proposal to allow federal credit unions (FCUs) to receive public unit and nonmember shares…

The sharp eyes of a credit union loan officer led to the arrest of a pastor who attempted to take out a loan for a pontoon boat with a power…

One of the most common questions I hear thrown around is, “what is the purpose of analytics?” It’s a great question, but that’s because the answer isn’t as straightforward as…

In early March 2013, a video on Business Insidertalked about 2010s being the Age of the Customer. Advances in technology have underpinned the proliferation of competitors in the field of…

Communities are continually challenged to find ways to care for those on the margins of society. While we are all capable of improving our own conditions, we are also capable…

Zelle, the bank-owned response to PayPal’s Venmo person-to-person mobile payment service, Square Cash, and others, continues to grow by long strides since its launch in 2017. Early Warning Services, the…

Capital One, the Virginia-based bank with a popular credit card business, announced Monday that a hacker had accessed about 100 million credit card applications, and investigators say thousands of Social…

The Senate is in session this week for what is expected to be the final time before Labor Day, and the House has already adjourned until Sept. 9. CUNA will…

Last week, Equifax reached a settlement for their massive data breach that affected an estimated 147 million Americans. The company has agreed to pay $700 million for claims tied to…