Syndicated

We hope you have heard about the Foundation’s new, free CUAid Disaster Recovery app. In collaboration with PSCU, the Foundation launched a free CUAid Disaster Recovery app, generously funded by…

With mortgage rates at historic lows, many credit unions are seeing an increase in mortgage application volume and credit unions are looking for ways to speed up their processing times.…

Before COVID-19 hit, workplace wellness was a growing priority among credit union leaders, and now it is even more important. It’s difficult to understand the impact that workplace wellbeing, whether…

NCUA is monitoring a series of wildfires across the Western portion of the United States and stands ready to provide assistance to federally insured credit unions in the affected areas,…

With NAFCU's Virtual Congressional Caucus kicking off on Monday, the association's Vice President of Legislative Affairs Brad Thaler penned an op-ed in CU Today calling credit union leaders to action…

Emerging technologies have significantly impacted member preferences and expectations of contact centers. Members have historically become frustrated when pushed to an interactive voice response unit, wanting to “zero out” to…

As wildfires burn through forests and foothills on the West Coast, credit unions continue to serve their members, even as they evacuate branches and employees lose their homes. In Oregon,…

Almost immediately after my daughter was born, I was gripped by a gnawing feeling that I had just signed up for a 400-level college course without taking any prerequisites. I…

Over the past several months, credit unions have been working diligently to help members work through any financial challenges the pandemic has posed, including allowing members to skip credit card…

What is the most important thing to do before problem solving? Gain perspective. The only way to gain perspective is toask a lot of questions. It’s one of the rules…

All organizations face information security risk—whether your employees work remotely or on premise. In order to protect your business from exposure, it’s important that you regularly educate and remind your…

Leaders strive to hire the best employees. But occasionally, we make the wrong decision and an employee doesn't perform the way we expected. What's important to understand in these instances…

NCUA awarded $75,000 in grants to three low-income, minority depository institution credit unions to support mentoring programs with larger credit unions. “Mentoring relationships can help MDI credit unions, particularly those…

NAFCU Vice President of Legislative Affairs Brad Thaler wrote to members of a House Small Business subcommittee ahead of its hearing today onhow to kick start entrepreneurship and Main Street…

We come into the end of 2020 with historically low interest rates, historically high equities, historically tight credit markets and more serious questions than we’ve faced since World War II!…

Igniting passion and knowledge around financial health and well-being is one of the three pillars of the Foundation. As a sponsor of the recent EMERGE Conference from the Financial Health…

The subject of diversity, equity and inclusion has risen to new heights. It seems many organizations have awakened to the idea that celebrating our differences is a powerful way to…

In today’s post-pandemic world, what members want from your credit union has changed dramatically. It’s time to go after, “Activating Your Strategic Next.” In CO-OP’s recent THINK Virtual Master Class,…

It is no surprise that with consumers using digital payments more than ever before, card-not-present (CNP) fraud losses are starting to add up for merchants. Combined with the wide application…

Have you had upgrading to contactless payment cards and other digital wallet services on your wish list but haven’t made the move yet? Put those at the top of your…

Data on the financial performance of federally insured credit unions for the quarter ending June 30are now availablefrom NCUA. The NCUA’sQuarterly Data Summary Reportsinclude an overview of the quarterly Call…

The House Financial Services Subcommittee on Diversity and Inclusion Tuesday held a hearing with representatives from various financial institution regulators, including the NCUA, and explored ways to ensure the financial…

When CUES asked if I would focus this month’s article on advice for working remotely during back-to-school season, I struggled at first to think of what I could contribute. I…

To combat the potential long-term deleterious effects of the coronavirus on the American economy, U.S. lawmakers passed the Coronavirus Aid, Relief, and Economic Security (CARES) Act in March 2020. The…