Exploring the rise of point-of-sale financing
This blog is the third in a series about point-of-sale financing, discussing how it has grown in popularity, why it impacts credit cards, and whether the industry is positioned for…
Syndicated
Fostering financial wellness for your members now and post-pandemic
We're talking about how to provide the best financial education possible to support your members through the COVID-19 crisis, and foster lasting financial wellness for them into the future. This…
We don’t need no stinkin’ warrant: RFPA exceptions
In my last blog, I described how the Right to Financial Privacy Act (RFPA) prohibits a credit union from providing a member’s account information to a federal law enforcement agent…
CBM extension needed to avoid litigation during recovery
CUNA supports bipartisan Senate efforts to extend the Covered Business Method (CBM) review program at the U.S. Patent and Trademark Office (USPTO), it wrote to Sens. David Perdue (R-Ga.) and…
Job gains expected to continue in coming months, NAFCU says
According to the Bureau of Labor Statistics, jobs grew by 1.4 million in the U.S. in August. NAFCU Chief Economist and Vice President of Research Curt Long remarked on the…
Steps for post-COVID mortgage lending success
We are living in fast-changing times. Lenders that fail to meet the changing demands of borrowers will be ill-equipped to compete for their business. While other industries have learned to…
2 life insurance myths are putting your members at risk
In recent years, an annual life insurance study has shown a sobering percentage of U.S. adults don’t have life insurance. According to the 2020 Insurance Barometer Study conducted by LIMRA…
Building your data foundation: Capturing deep member insights during COVID-19 and beyond
A data revolution has been brewing in financial services for a long time – and credit unions are well positioned to lead the charge. In fact, credit unions have unrivaled…
3 considerations for virtual training to engage staff & increase sales
With many employees still working from home, there is a continued need to develop virtual strategies for ongoing learning and training opportunities. Aside from supporting employee development and success, adopting…
Leadership through marketing
What is marketing? Ask a hundred people, and you will probably get a hundred different answers. A common thought is “Just send it to the Marketing Department, and they will…
Why gamification works (and why your credit union should care)
Let’s talk about my day yesterday: First, I woke up and went on a run. I turned on an app on my phone that tracks my distance and pace and…
How to bring diversity to life
Diversity. Equality. Inclusion. (Otherwise referred to as “DEI”) It’s stand-up, speak-out, real-talk time. And on this week’s episode of Banking On Experience, Michael Murdoch of Wauna Credit Union joins CRMNEXT’s…
Foundation collaborates on state level response to disasters
The National Credit Union Foundation has been working closely with state credit union foundations and leagues,specificallywith the California and Nevada Credit Union Leagues,Louisiana Credit Union League,andtheCornerstone Credit Union Foundationto evaluate…
NCUA to provide update on exam modernization efforts during NAFCU webinar
NAFCU next week is hosting a complimentary webinar to update credit unions on the status of the NCUA's exam modernization initiatives. Representatives from the NCUA will provide an overview of…
Civil War-era law dooms OCC’s fintech charter
The Office of the Comptroller of the Currency’s effort to create a federal fintech charter is in trouble because of a provision of the National Bank Act adopted by Congress…
Mapping a way to insights
The best way to understand a process isn’t by going to the experts who designed it. Rather, it’s by asking the peoplewho use it. PenFed Credit Union in Tysons, Va.,…
CFPB arguing that unconstitutional structure shouldn’t invalidate old decisions
The Consumer Financial Protection Bureau is asking at least three federal courts to affirm decisions the agency has made, even though the U.S. Supreme Court ruled earlier this summer that…
36th Children’s Miracle Network Telethon raises a record $360,031!
The 36th annual Children’s Miracle Network Telethon raised a record-breaking $360,031.26 to benefit equipment, programs, and research at Penn State Children’s Hospital. The event, which was rescheduled from June due…