On the road with rising auto loan delinquencies
Delinquencies in the auto loan landscape are the highest they’ve been in the past decade. According to the New York Fed's recent blog post, 2018 was marked by historically high…
Delinquencies in the auto loan landscape are the highest they’ve been in the past decade. According to the New York Fed's recent blog post, 2018 was marked by historically high…
Recently the U.S. Department of Treasury’s Office of Foreign Assets Control (OFAC) announced the publication of A Framework for OFAC Compliance Commitments. The underlying intent of the framework is to…
Wherever summer travels take you and your members, chances are you’ll be near one of CO-OP’s nearly 30,000 surcharge-free ATMs. To remind everyone just how convenient a go-everywhere ATM network…
Digitalization is having a massive, generally positive, impact on banking customers’ experience. Mobile and online services are taking accessibility to a new level and speeding up processing. Artificial intelligence and…
A report by Verizon found that c-level executives were 12 times more likely to be the target of social incidents and nine times more likely to be targeted in social…
As late winter and early spring flooding begins its annual assault, we’re reminded once again of the catastrophic and uncontrollable nature of flooding. Nearly 75% of declared disasters in the…
Jason Lindstrom has a message for all credit union marketers who want to be CEO: He’s living proof it can be done. Lindstrom started as a part-time teller during college…
State attorneys general and a group of state treasurers have called on Congress to enact legislation that would provide a safe harbor for financial institutions to do business with cannabis-related…
I like to say that I have the best job in Washington, D.C. – heck, maybe the entire world. I love my organization, our mission and the mission of our…
Sometimes it can feel darn near impossible to figure out how much it costs to acquire a new credit union members. But should it be so hard? We spoke with…
In this age of digital communication, smartphones, smartwatches, and instant information, consumers don’t have to look far—or at all (Hello, digital ad retargeting!)—to find companies that are chomping at the…
The infrastructure for the U.S. mass transit collections systems are, in many cases, quite old and dated. The complexity in upgrading these systems, and defining interoperability among all the participants,…
Some social media genius at JPMorgan Chase sent out a tweet last week that created backlash for the big bank and a “get off my lawn” moment for this Baby…
The best option for consumers to access high-quality, affordable financial services are the credit unions in their communities, CUNA President/CEO Jim Nussle wrote to Sen. Bernie Sanders (I-Vt.) and Rep.…
NCUA Board Chairman Rodney Hood met with NAFCU President and CEO Dan Berger at the association's headquarters Wednesday to discuss priorities for the agency. "NAFCU thanks Chairman Hood for his…
The first four months of 2019 have witnessed a very sharp major central bank monetary policy reversal. Most of 2018 was represented by the theme of monetary policy normalization, or…
After nearly 15 years of advocating for credit unions, I thought I had seen it all: Wave after wave of banker attacks against credit unions here in Washington and across…
As you may have seen, the Foundation went a bit rogue in the month of April and “credit union’ized” Financial Capability Month. Why in the world did we do that…
Today’s ultra-competitive financial services marketplace has credit unions hunting for the differentiators that will build member loyalty. Many, not surprisingly, are focusing on their digital experience. And that’s good, but…
The future of banking is in open banking—the democratization of financial services through technology. The term “open banking” may seem lofty, but it simply allows retailers, credit unions, and members…
Successful relationships require proactivity. If I don’t proactively schedule time with my wife, our relationship suffers. Successful health requires proactivity. If I don’t proactively plan nourishing meals, my overall health…
CUNA will conduct its third annual Young Professionals Advocacy training in September, a full-day program teaching the benefits of advocacy, how to build strong relationships with members of Congress and…
In honor of National Small Business Week, NAFCUVice President of Legislative Affairs Brad Thaler outlined in a letter to Capitol Hill yesterday the vital services and resources credit unions offer…
One of the top reasons employees leave organizations is that they are not getting the feedback they need to learn and develop in their jobs. Most managers neglect to give…