Syndicated

O Bee Credit Union in Lacey, Wash., is a 45 minute-drive from the Kirkland, Wash., nursing home that was the initial epicenter of the coronavirus outbreak. The area’s credit unions…

The developing COVID-19 pandemic serves as a reminder to our industry of the importance of business continuity planning (BCP). It is not just worldwide health pandemics that should prompt businesses…

In an effort to combat “spoofed” telephone calls with falsified caller ID information that are not only a nuisance but resulted in an estimated $10.5 billion in consumer fraud loss…

Oftentimes, credit unions and community financial institutions rely heavily on processors to handle claims and perform chargebacks. While this isn’t a problem in and of itself, it can result in…

COVID-19 is changing the way businesses serve customers and protect employees. On recommendation of the federal government, companies are implementing remote service and staffing strategies; people are avoiding public spaces…

Talk about tough times. Man. This is craziness, right? Never has the need for great leadership been more clear. I mean, what in the great wide world is going on?…

It is vitally important credit unions be designated essential services during the coronavirus disease (COVID-19) pandemic, CUNA wrote to state leadership organizationsMonday. The Treasury issued guidance earlier designating financial services…

NAFCU through the weekend aggressively lobbied Capitol Hill and the Trump administration as negotiations related to Phase 3 of coronavirus relief – the CARES Act – continued. Yesterday, NAFCU President…

The upended sense of normalcy caused by the COVID-19 global pandemic has generated dramatic changes in consumer spending behavior. CU Rise Analytics conducted a member spend analysis that looked at…

As the coronavirus (COVID-19) outbreak continues, credit unions are assisting members financially strapped due to a loss of income. Solutions range from emergency loans to deferred loan payments, and waived…

As we continue to blog every business day, NAFCU is touching on credit union concerns caused by the COVID-19 pandemic. First, after many questions from FCUs and advocacy by NAFCU,…

In the latest move in a long-running back and forth, the American Bankers Association has filed an appeal to the U.S. Supreme Court challenging the National Credit Union Association’s new…

As the COVID-19 situation continues to unfold daily, many of our members will be faced with unprecedented financial hardships over the next few weeks and months – chief among them…

We’re living in an unprecedented time where doing ‘business as usual’ is hard, if not impossible. Globally, we are facing a pandemic that has quickly changed daily life as we…

There's a lot of uncertainty right now. As our communities implement social distancing and isolation measures to reduce the spread of the coronavirus, many of us are struggling to balance…

Social media is a quick way to amplify the impact credit unions have on their communities and to share information about business operations. Here are some tips for using social…

Amid concerns about the financial impact of the coronavirus outbreak, the CFPB published a blog post Monday detailing how consumers can best protect themselves. The bureau addresses steps consumers may…

I am no expert on the COVID-19 virus. While fearful of near-term consequences to family, friends and community, I am highly optimistic about the future. The pathway through this pandemic…

It’s a simple metaphor. Really. Credit union board service is a highway journey for which we must have an onramp and an offramp. But here’s the deal – too many…

As we continue to deal with the impacts of the coronavirus (COVID-19) in the U.S., credit unions are in a unique position to provide their members with much-needed relief during…

Yesterday, we blogged about the recent NCUA guidance detailing their response to the ongoing pandemic. In the guidance, NCUA “encourages credit unions to work with affected borrowers” and offers numerous…

COVID-19 is having immeasurable effects on all facets of normal life. One of which is the fairly uniform closure of schools and universities for the next several weeks. With working…

In the past weeks, COVID-19 (“Coronavirus”) has affected nearly every aspect of day-to-day life. To combat the pandemic, businesses have already taken many steps. Most have needed to work toward…

Sen. Sherrod Brown (D-Ohio), ranking member of the Senate Banking Committee and Rep. Maxine Waters (D-Calif.), chair of the House Financial Services Committee, have echoed CUNA’s call for a pause…