The 2019 NAFCU Report on Credit Unions isnow available online, detailing the latest issues and trends affecting credit unions as the industry continues to grow and strengthen, despite regulatory burdens…
Efficiency is a hallmark of a well-run organization. For credit unions, compliance is one of the biggest obstacles to efficient operations. As a loan subservicer, Midwest Loan Services offers credit…
The St. Petersburg, Fla.-based CUSO PSCU will invest $100 million over the next three years in technology and digital experiences, according to an announcement. The investments will help fuel what…
I’ve seen a few guides on how to boost credit union member engagement before. And you know what? I wasn’t impressed. They were a little technical and self-serving. Technical in…
The credit union movement was birthed around the notion of providing a hand up to people of modest means. It remains animated by this cooperative spirit today. Throughout the year,…
While marketing has been rapidly evolving in form and focus in the past few years, the year ahead promises an acceleration of trends that will leave financial marketers and their…
From time to time, the NAFCU Compliance team receives questions about how to comply with the Telephone Consumer Protection Act (TCPA). Many of these questions relate to the different kinds…
Forty-four credit union professionals earned their Certified Credit Union Internal Auditor (CCUIA) designations after attending CUNA & ACUIA Internal Audit Certification School. These designees have successfully demonstrated their mastery of…
Existing-home sales rose 1.9 percent in October to a seasonally adjusted annual rate of 5.5 million units, with sales decreasing only in the West region. NAFCU Chief Economist and Vice…
As we all know in credit union land, the Great Recession marked big changes in the National Credit Union Administration’s perspective on the responsibilities of credit union directors for the…
Among the fastest growing drivers of money laundering is synthetic fraud, says Sue Landauer, who spoke at the 2019 CUNA BSA/AML Certification Conference with NASCUS in Tempe, Ariz. While synthetic…
Despite a steady drop of checks in circulation, check fraud remains stubbornly pervasive. The expansion of deposit channels – including mobile and remote-deposit capture – has made preventing fraud more…
The hiring process is a difficult one. Certain skills and knowledge are required for each position, and candidates must also be a culture fit. Leaders of organizations need to have…
While interest margins have improved this year, up 7 basis points from 3Q 2019, according to creditunions.com1, financial institutions are still in a position that requires them to create revenue…
We’re grateful to our clients for helping us lead the way in the effective use of project management technology. They’ve worked along side us on projects as we developed new…
Credit unions and small community banks are facing competition in one of the most unexpected banking spaces – the unbanked. Forbes.com just released a report about startup companies racing to…
Greetings Compliance Friends! I’d like to start off today’s blog with a brief scenario: ABC Credit Union is seeking to expand its staff of loan originators to accommodate an uptick…
The Telephone Consumer Protection Act (TPCA) as currently implemented harms credit unions member by hindering the flow of important information and forces them to bear the costs of TCPA lawsuits,…
Credit union professionals are marking their calendars for this coming Monday – Nov. 25 – as NAFCU kicks off the holiday season early with its Pre-Cyber Monday sale. Monday only,…
In an age of rapid digital advances, credit unions are committing significant resources to improve their members’ online and mobile experiences. With so much focus on implementing the latest and…
The NCUA board unanimously agreed on Thursday to publish a proposed rule that would increase the threshold for required appraisals for residential real estate transactions from $250,000 to $400,000. The…
Macy's has written to customers that have been affected by a data breach, just ahead of its Q3 earnings and the Black Friday shopping season. In a letter dated November…
Financial intuitions around the country are reporting phishing attacks on accountholders where criminals are posing as a fraud team representative from the institution. These attacks have resulted in as much…
Every day, consumers are faced with a myriad of questions: What goods or services will I purchase or pay for today? Where will I go to buy them, or through…