The X-factors
I admit, I was a huge fan of the ’90s cult classic television show “The X-Files” and its two lead agents, Dana Scully and Fox Mulder. Uniting their strengths of…
I admit, I was a huge fan of the ’90s cult classic television show “The X-Files” and its two lead agents, Dana Scully and Fox Mulder. Uniting their strengths of…
We all know how difficult it is to find the time to complete tasks associated with our daily work duties, much less to find time for such additional activities as…
The holiday season is in full force. And while this time of year brings more business opportunities for credit unions, it also brings more risks. Member scams, transaction risks, and…
The holidays are upon us and seasonal retail sales are expected to be strong. A recent forecast from the National Retail Federation predicts growth of 3.8 to 4.2 percent over…
In today’s financial landscape of big banks and online banks, credit unions and community banks must be more innovative than ever before to remain competitive. However, “innovation” usually requires funds.…
A fundamental component of being a great leader is trust. This trait instills a sense of respect and loyalty among employees, which ultimately strengthens your team's bond and drives successful…
Comments on several proposals, including NCUA’s 2020-21 operating budget, are due in December. CUNA presented at the budget briefing conducted by NCUA earlier this month. The proposed 2020 operating budget…
A new report from KrebsOnSecurity reveals that four million credit and debit cards are available for sale on one of the largest cybercrime websites. The stolen card data comes from…
If you Google “decision-making,” we think you’ll be amazed at what comes up in the search results: “The Top 5 Decision-Making Models You Need to Know,” “Models of Decision-Making: Rational,…
Ray Lancaster began his career as a credit union volunteer. But looking back it seems inevitable Lancaster wouldbecome a credit union CEO one day. Lancaster embodies the credit union spirit.…
When a much smaller institution joins a larger one, it’s obvious whose strategy, business model, and processes will prevail, but a merger of equals can create a much murkier picture.…
Happy early Thanksgiving compliance friends! Earlier this month, NCUA hosted its first annual Diversity, Equity and Inclusion (DE&I) summit. The agency described it as an event “where credit union and…
“We’ll do more to avoid pain than to gain pleasure.” Whether we’re talking about our personal experiences or professional endeavors, this insightful quote from Tony Robbins rings true. Think about…
Not entirely sure how we got to the end of November already, but it has us feeling a certain type of way over here at the Foundation. As we reflect…
One question we often hear during a rebrand (once you’ve determined your vision, decided your niches, crafted your message and created your new visuals) is “What’s next?” The simple answer:…
This week marks 111 years of not-for-profit financial cooperatives in America, CUNA Chief Advocacy Officer Ryan Donovan wrote to all 535 Congressional offices this week. “Since the first credit union…
A new version of NAFCU's Marijuana Banking Issue Brief is now available online, providing credit unions with comprehensive, up-to-date information on federal legislative efforts and state-level marijuana laws. Earlier this…
Just the title of this article makes governance experts recoil. Boards have always been advised to stay out of organizational management and that includes human resources issues. Yet, as organizational…
Cybercriminals are preparing for the holidays, determined to take advantage of organizational and personal distractions. A number of cybersecurity professionals provided us with warnings and scam protections. Here is the…
State Employees’ Credit Union($40.9B, Raleigh, NC) is the nation’s second-largest credit union. Its 267-branch network stretches across the state and touches all 100 Tar Heel counties. The credit union is…
National awareness days and months are all over our calendar. For example, December 2019 is International Volunteer Day for Economic & Social Development month. Dec. 1 is National Pie Day.…
The era of omni-channel retail is here where consumers are shopping online and in-store so retailers should consider selling products in both channels. The prognostication of brick-and-mortar being obsolete is…
Let’s be clear. No one truly thinks Facebook will go the way of Myspace. It has immense legacy power in the world of social media and is used by three-fourths…
CUNA hasreleased the November 2019 edition of the Economic Update, sponsored by the CUNA Finance Council. In the November edition, Chief Economist Mike Schenk explores the disconnect between continued economic…