Syndicated

Due diligence is a good idea before any credit union purchase. But the National Credit Union Administration actually requires a formal pre-purchase analysis before you buy investments to fund your…

Last week, I blogged about the importance of first impressions and how in just milliseconds, someone can make a judgement about you that, if not in your favor, can be…

CUNA was recognized Thursday for its grassroots success in getting tens of thousands of messages to legislators in support of the Economic Growth, Regulatory Relief and Consumer Protection Act (S.…

NAFCU President and CEO Dan Berger and other senior staff members will meet today with Mark Calabria, chief economist for Vice President Mike Pence. The meeting will be focused on…

Gender parity doesn’t happen on its own. It takes a conscious effort and steadfast commitment to change the lack of diverse talent within your upper tiers. Now more than ever…

What’s the best defense credit unions have against disruption? Collaboration, according to John Best, CEO of Best Innovation Group. That’s important to remember as credit unions face increasing disruption from…

Seven years after two Pennsylvania credit unions detected suspicious account activity that led federal investigators to uncover a $69 million tax refund scheme, justice finally caught up with one of…

Wonder where customer service is headed? Just step inside a McDonald’s fast food restaurant and order a Big Mac and fries. In a growing number of restaurants, customers are waiting…

Halloween. Columbus Day. National Cyber Security Awareness Month (NCSAM). October is a busy month! Each October, the U.S. Department of Homeland Security and the National Cyber Security Alliance join forces…

This week, Robert sat down with Amy Downs, CEO of Allegiance Credit Union in Oklahoma. This is a very special episode. The conversation with Amy opens with her remembrance of…

It’s a rare, but fortunate, occasion to discover an opportunity within your industry to diversify your offerings and grow your business. Financial industry analysts are describing that opportunity for credit…

It’s sad to say, but the bad guys are winning. Earlier this year, the Federal Reserve of Minneapolis released a survey of 283 credit unions and banks, comparing account fraud…

The House passed the conference report to H.R. 6157 Wednesday, a “minibus” bill that includes a continuing resolution to fund the government through Dec. 7. The federal government is scheduled…

The NCUA on Wednesday released its draft budget for 2019 and 2020, which estimates $304.4 million and $316.2 million in spending, respectively. The agency will hold a budget briefing Oct.…

“Well, this day-in-the-life of a credit union VP is going pretty well,” is your thought as you review material for the upcoming board meeting. With the CU’s president in the…

The credit card war is getting even hotter, but this time the price to play is being driven higher by consumers rather than the big banks, says one analyst. While…

3Rivers FCU ($1.0B, Fort Wayne, IN) has learned to go with the flow, successfully making a mark in its marketplace by being what a lot of the people need most…

Recently Facebook experienced the largest one-day drop in history when it’s stock price plummeted $41.24, which turned out to be a decrease just shy of 20%. Facebook’s stock price has…

Raising two daughters means I’ve watched more than my fair share of princess movies. No, I don’t know every word to “Let it Go,” but I could probably quote “The…

It's a sad fact that good news is rarely 100% positive; usually we can expect some undesirable result from sunny situations. The U.S. economy's recovery after the Great Recession is…

Fraudsters stole more than $16.8 billion from 16.7 million U.S. consumers in 2017, according to Javelin Strategy & Research. With payments shifting to online and mobile channels as well as…

Thirty-one young credit union professionals started their week in Washington, D.C. Monday hearing firsthand about the importance of credit union advocacy. CUNA hosted the second young professional advocacy training session…

The U.S. Court of Appeals for the Ninth Circuit in a decision last week expanded the definition of an "autodialer," keeping it in line with the definition adopted by the…

The demographic challenges facing credit union membership are cause for ongoing conversations at every gathering of boards and executives. A declining Baby Boomer population has been a trusted foundation for…