The Federal Open Market Committee (FOMC), the Federal Reserve's monetary policy-setting arm, begins a two-day meeting today, which is widely expected to end with a quarter-point rate increase. The federal…
Opening a new branch can be complex. A lot is riding on the first impression made by this new location’s branded member and staff experience. At opening you want the…
The credit union industry is “under siege” by frivolous lawsuits alleging website noncompliance with the Americans with Disabilities Act (ADA), according to Michelle Anderson, partner with the law firm of…
Contactless chip cards, dual interface EMV plastic that can either be dipped or tapped, are becoming more common—and that’s good news for mobile wallets, according to one analyst. Randy Vanderhoof,…
Faster payments mean a vendor getting paid by its customer quicker, or getting a P2P transfer into the recipient’s bank account the same day. Automated Clearinghouse (ACH), the network that…
I can tell a lot about the leadership and culture of an organization just by mingling with the employees. What I often witness is an unintended disconnect between what leadership…
It just got a little safer to call or text your members. Although the ADA has captured most of the industries’ attention, it’s the Telephone Consumer Protection Act that will…
This year large credit unions will come face-to-face with the latest version of NCUA's Automated Cybersecurity Examination Tool (ACET). For those unfamiliar with the ACET, the tool is nearly identical…
The Consumer Financial Protection Bureau (CFPB) is seeking applicants for its Credit Union Advisory Council (CUAC), which advises the bureau on the credit union industry. The link to the application…
The Federal Open Market Committee (FOMC) begins its two-day meeting tomorrow and is widely expected to approve of another quarter-point interest rate hike. The House and Senate are both in…
As millennials and other tech-savvy consumers seek to conduct more of their financial affairs on mobile devices, it should be inevitable that when faced with financial difficulties, they will want…
Want members to remember your credit union? Tell them a story, advises Kindra Hall, author, communications expert, and “professional story teller.” That’s because people are naturally attracted to stories, they’re…
The strategies that cybercriminals use to attack your credit union are always changing, and sometimes the weaknesses they exploit won’t be noticed until it’s already too late. At CUNA Cybersecurity…
A rare event happens when a crowd of credit union professionals gather in a room and they all agree on the discussed topic. Some may even describe it as a…
Now I know that everyone is real excited about the Senate bill S. 2155 that is gaining some steam in Washington right now. For those of you that have been…
One of the best ways to judge a piece of legislation is by who opposes it. If opponents on both sides of an issue are dissatisfied, then that usually means…
Lately, NAFCU has received questions from credit unions, sometimes stemming from examinations coming out of Region 5, about maturity limits for non-owner occupied homes. We blogged about some maturity limit…
A recent post I wrote gave six approaches for inspiring and motivating people – a critical component to being an effective leader. Adding to that, much of what influences others…
The NCUA board unanimously approved issuing a advance notice of proposed rulemaking on changes to federal credit union bylaws at its Thursday board meeting. According to NCUA, the board is…
The House yesterday passed NAFCU-supported legislation to increase fairness and transparency in federal regulators' examination processes. Ahead of the bill's passage, NAFCU's Brad Thaler wrote House leaders in support of…
House Republicans are praising the Senate for passage of its regulatory overhaul bill but are making it clear that it does not go far enough. The Senate bill contains a…
Businesses can accept payments in an expanding number of channels, which can lead to headaches in accounting. Being able to efficiently handle receivables in every channel helps maintain a view…
According to the 2016 LIMRA Ownership Study, almost half of all U.S. households have an average life insurance coverage gap of $200,000 per household. This same research also showed that…
About 30 years ago, Jadav Payeng started planting trees. He lives in India near a large island in the BrahamputraRiver. Flooding and other issues had turned the island into a…