Syndicated

In his work with credit unions developing strategic plans and identifying growth strategies, Scott Butterfield of Your Credit Union Partner, Seattle, has come across plenty of mission and vision statements.…

One of the best ways to fulfill your brand promise is to ask members how well you’re adhering to it, unconventional marketer Scott Stratten says. Often, you’ll discover a disconnect…

Life hacks. They pop up on your social media feed all the time. Hammer time? Use a clothespin to hold the nail. Crazy cords? Organize them with a repurposed paper…

The 2018 Identity Fraud Study released by San Francisco-based Javelin Strategy & Research, revealed identity fraud victims increased by 8% (rising to 16.7 million U.S. consumers) in the last year.…

Everyone is looking for something to complete them. Some are searching for the perfect partner. Some just want the perfect job or the perfect pet. And some people, somewhere out…

Nobody can be sure what will happen in banking in a volatile economic climate like this 2018 year. Investors are biting their nails waiting for a recession. Realtors debate whether…

As digital banking has matured, consumer behavior has shifted substantially. People now interact with their financial institutions through digital channels far more than through any other touchpoint. As the way…

No longer just a luxury, speed has quickly made the transition from being a ‘nice-to-have’ to a ‘need-to-have’ across all industries. The demand for instant gratification has made retailers rethink…

As the baby boomers are growing older, so grows the need to provide healthcare for this aging population.The number of US healthcare jobs recently surpassed those in manufacturing and retail…

The NCUA board will discuss the process of getting rebates to credit unions from the closure of the Temporary Corporate Credit Union Stabilization fund, according to the agenda released Thursday.…

Congress has reached a deal to fund the federal government for two years, ending a brief government shutdown. The previous funding measure expired at midnight Thursday; the president is expected…

When other financial institutions took a step back during the Great Recession of 2008, Redstone Federal Credit Union stepped up its commitment to grow its member ranks—and has posted average…

After a 39-month legal battle, the Fourth Corner Credit Union, the nation’s first state-chartered marijuana credit union, finally received a conditional approval by the Federal Reserve Bank of Kansas for…

I know what you are going to tell me; surveys indicate that your members still want their bank branches but let’s face it, they are turning into awfully expensive and…

Engaged employees! Is there nothing better? When we're engaged, we are focused. We are more productive. We're in the zone. But... A recent study highlighted by HBR noted that highly-engaged…

On January 4, 2018, Attorney General Sessions issued a memo formally rescinding years of Department of Justice (DOJ) guidance, most notably the2013 Cole Memorandum, that laid out the federal government’s…

It’s easy to talk tactics. Everyone has ideas and opinions. I see it often as I facilitate strategic planning sessions. What’s difficult is addressing the elephant in the room and…

Not all directors are satisfied with the performances of their colleagues. More than a third of directors feel someone on their board should be replaced, according to the 2016 Annual…

It is normal and perfectly acceptable that credit unions should evolve, CUNA President/CEO Jim Nussle wrote to Sen. Orrin Hatch (R-Utah). Nussle responded to a letter Hatch sent NCUA Chair…

The CFPB on Wednesday issued a request for information to help the bureau assess the efficiency and effectiveness of its enforcement processes. This RFI is due to be published in…

Ask most credit union C-suites to describe their digital transformation goals, and chances are the CMOs and CTOs will be brimming with ways to leverage data, analytics and technology to…

Millennials today are positioning themselves to be in better financial shape than their older counterparts, according to an Allianz Lifesurveyreleased Tuesday. At the same time, the siren call of social…

To prepare to succeed in an increasingly competitive banking environment, banks and credit unions will need to become intelligent organizations, enabling quicker, insight-led decision making. More than ever, the winning…

From the world’s firstATMs,debitcards andonline bankingsystems to our ever-expandingshared branchnetwork, credit unions have brought to market some of fintech’s most impactful innovations. So, what is it about our movement that…