The latest from Andrea Parrish

Sep 17, 2021 - by Andrea Parrish, TinyTall Consulting

The questions credit unions need to be asking

Credit unions are home to thousands of questions. We train our frontline staff to ask questions of our members  — “is this a check you were expecting to receive?” “What denominations ...

Mar 5, 2021 - by Andrea Parrish, TinyTall Consulting

Why your credit union needs an employee social advocacy program

There are new tools that have recently been available to your credit union that can help make your social media 150% more engagement-worthy, and 60% more trusted. Taking advantage of ...

Sep 29, 2020 - by Andrea Parrish, TinyTall Consulting

Are you prepared for the coming changes to digital advertising?

Digital marketing as we know it is on its last legs, and it’s up to credit union marketers to start preparing now for the big opportunity this presents. It’...

Jun 30, 2020 - by Andrea Parrish, TinyTall Consulting

In times of crisis, reputation is everything

In 2018, the Reputation Institute estimated 63% of the general public will give companies with excellent reputations the benefit of doubt when a crisis hits. In the age of COVID, ...