Carmine Gallo

Carmine Gallo is the communications coach for the world’s most admired brands, such as Google, Disney, and The Four Seasons. A former anchor and correspondent for CNN and CBS, Gallo works directly with the world’s top business leaders to help them craft compelling messages, tell inspiring stories and share their innovative ideas with a global audience. Gallo is has also written several bestselling books including The Innovation Secrets of Steve Jobs, which is the winner of an Axiom award for one of the top three best business books of 2011. Gallo’s latest book, The Apple Experience; Secrets to Building Insanely Great Customer Experiences takes a look at the phenomenal success of Apple Stores and gives practical techniques on how you can re-imagine the customer experience in your organization.