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Carolyn is deeply committed to partnering with credit union leaders to build strong, healthy, people-centered organizations. With more than 18 years of experience in the credit union system, she has dedicated her career to strengthening culture, elevating employee engagement, developing leaders, and guiding organizational development efforts that align strategy with long-term success.
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As a Leadership & Organizational Development Consultant at Humanidei, Carolyn works with credit unions nationwide to design and deliver leadership development programs, facilitate strategic planning and governance workshops, and provide executive coaching. Her work helps leadership teams align strategy, structure, culture, and people practices to build clarity, trust, and sustainable organizational performance.
Prior to joining Humanidei, Carolyn founded Carolyn Reeves Consulting, partnering with credit union executives, boards, and leadership teams across the country. She previously spent 16 years at SchoolsFirst Federal Credit Union, serving as Vice President of Learning and Talent Development. In that role, she led enterprise-wide talent, engagement, and succession strategies for more than 3,000 employees, facilitated executive- and board-level strategic planning, and guided organizational design efforts during periods of growth and transformation.
Carolyn remains actively engaged in advancing the credit union movement. She has designed and facilitated leadership programs, coached women CEOs through the CU Women’s Leadership Alliance, mentored Credit Union Development Educators, and spoken nationally on culture, organizational health, employee engagement, and leadership effectiveness.
Carolyn is an Associate Certified Coach (ACC) through the International Coaching Federation, a Senior Professional in Human Resources (SPHR), a Gallup-Certified CliftonStrengths Coach, and a Credit Union Development Educator (CUDE). She holds a Master of Science in Instructional Technology from Georgia State University and a Bachelor of Science in Kinesiology and Exercise Science from California State University, Dominguez Hills.
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