The latest from Darren Smith

Nov 1, 2023 - by Darren Smith, ATM USA

Predictions for 2024: What credit unions need to plan for in the upcoming year

The financial services industry is constantly evolving. As we look ahead to 2024, credit unions need to be prepared for several key trends and developments that will shape the industry. ...

Oct 3, 2023 - by Darren Smith, ATM USA

Do all your ATMs really need deposit automation?

Major changes are on the horizon for ATMs that will require significant investment. With PCI regulations looming, most credit unions will need to upgrade their fleets or replace outdated machines. ...

Aug 24, 2023 - by Darren Smith, ATM USA

End of life of NCR & Diebold lines: What to look for in a new ATM

There are 16 months until new PCI compliance standards hit ATMs. Not to worry, that’s plenty of time. So, sit back, relax, and let everyone else buy up all ...

Aug 1, 2023 - by Darren Smith, ATM USA

New technology allows credit unions to meet members where they are

In today’s fast-paced digital world, credit unions face a constant challenge – how to balance digital convenience and new technologies with the traditional aspect of banking on which members have ...

Jun 30, 2023 - by Darren Smith, ATM USA

How AI solutions can enhance credit union marketing and member experience

Artificial intelligence, or AI, is the latest and greatest buzzword. It comes on the heels of “omnichannel” and “automation.” But it’s really just another step in the same direction ...

Jun 1, 2023 - by Darren Smith, ATM USA

The future is here: New technology allows CUs to turn every ATM into a video teller machine

A rise in self-service has led to a steady move for many credit unions to the use of Interactive Teller Machines (ITMs). It’s hardly surprising. ITMs can perform a ...

Apr 25, 2023 - by Darren Smith, ATM USA

Enhance your Select Employee Group (SEG) relationships with an on-site ATM

Credit unions have a variety of unique relationships with their local communities. That integration often includes partnerships with one or more area employers. But supporting Select Employee Groups (SEG) can ...

Mar 29, 2023 - by Darren Smith, ATM USA

What the new PCI mandate means for financial institution ATMs

Meeting compliance standards is an ongoing concern for financial institutions. Over the last 15 years, ATM management has significantly added to those headaches. Changing requirements, additional mandates, and liability updates ...