The latest from Denise Stevens

Mar 15, 2019 - by Denise Stevens, PSCU/Co-op Solutions

Investing in member experience, data strategy and authentication

Wrestling with where to invest limited resources for maximum return is a challenge that all leaders face. Digital transformation has upped the ante and raised the bar on how we ...

Jan 19, 2018 - by Denise Stevens, PSCU/Co-op Solutions

To infinity and beyond: The future of the credit union industry

There is no way to know for sure what the future holds. But it is a pretty safe bet that credit unions can expect to see unprecedented growth, due in ...

Sep 30, 2016 - by Denise Stevens, PSCU/Co-op Solutions

Credit unions and prepaid cards: A match made in relationship heaven

Consumers have widely adopted prepaid cards as the “go to” gift during peak shopping opportunities such as holidays, birthdays and graduations. But the versatility of gift cards and their reloadable ...

Aug 19, 2016 - by Denise Stevens, PSCU/Co-op Solutions

Data eXchange integration solution key to branded member experience for CFE Federal Credit Union members

A credit union’s brand is the emotional connection members feel for their most trusted financial services partner. The institution’s logo, colors and tagline – the “look and feel” behind ...

Jul 29, 2016 - by Denise Stevens, PSCU/Co-op Solutions

Service soars for American Airlines Credit Union members

People are the driving force behind a great member service experience. Members will always have a desire to connect with their credit union through an in-person visit to a branch ...