Erin O'Hern, Author at CUInsight

Jan 21, 2021 - by Erin O'Hern, PolicyWorks

Remembering the spirit of financial regulation

It can be easy to get drawn into a negative mindset when it comes to regulatory compliance. Following the letter of the (often complex, often gray) law gets overwhelming at ...

Oct 27, 2020 - by Erin O'Hern, PolicyWorks

Redesigning the account opening experience with inclusion in mind

The pandemic shined a bright light on the financial inequities that exist across America. While credit union leaders were already well aware of the challenges faced by traditionally underserved communities, ...

Jul 29, 2020 - by Erin O'Hern, PolicyWorks

GRC leaders have unprecedented opportunity to become financial inclusion champions

Any time society mobilizes to advocate for positive change, people often ask, “What can I do? I’m just one person.” Credit union leaders are in an enviable position, however. ...

Mar 19, 2020 - by Erin O'Hern, PolicyWorks LLC

4 ways cross-functional teams win at reaching underserved markets

Among the many pieces of value credit unions bring to their local communities is the assurance that everyone can access mainstream financial services. Because credit unions’ purpose is to provide ...

Dec 4, 2018 - by Erin O'Hern, PolicyWorks LLC

Compliance is the key to successful ITIN lending

Financial services is one of the country’s most regulated industries. Because of regulatory scrutiny, it can be challenging for credit unions to reach beyond standard practices when creating new ...

Jun 15, 2016 - by Erin O'Hern, PolicyWorks

Lessons learned: FinCEN’s recent enforcement actions

Good compliance officers know that just reading the text of a regulation is not enough to actually understand the requirements, nor to meet examiner expectations. That’s because the world ...

Mar 24, 2015 - by Erin O'Hern, PolicyWorks

RBC 2: Review, recalculate, respond

Proposed rules have been issued fast and furious over the last few years. Given the volume of final rules, credit unions often do not have the time or resources to ...

Jul 11, 2014 - by Erin O'Hern, PolicyWorks

How your credit union can PREPARE for natural disaster

Last week, I had the pleasure of visiting Louisville, Kentucky to speak at a compliance workshop. While meeting with Kentucky credit unions is always great, my travel experience was not. ...