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Frank A. Kovach is Director of Contact Center & Operations Consulting for Advisors Plus, where his group works with credit unions to identify cost savings and improve operational efficiencies through process change, increased employee engagement and deployment of technology. Prior to joining Advisors Plus, Frank was VP, Finance and Monetary Services for National City Card Services (now PNC Bank). He holds a B.A. in Business Administration from Western Michigan University.
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About Advisors Plus
Advisors Plus works with credit unions to help them meet their business challenges and grow. Our industry experts create insightful, data-driven financial and marketing solutions that lead the industry in measurable results. With over 200+ years of combined financial services experience and proprietary analytics, Advisors Plus consults on marketing growth campaigns, credit cards, debit & checking, and contact center & operations optimization. Advisors Plus is a subsidiary of PSCU.