The latest from Guy Messick

- by Guy Messick, Messick Lauer & Smith

Getting the credit union mojo back

In the last century, credit unions were formed with the concept of “people helping people.” Credit unions filled a niche in the financial marketplace that banks did not serve well. ...

- by Guy Messick, Messick Lauer & Smith

Our members need a cookie jar

Our world outlook will be forever shaped by our COVID experience. COVID has exposed personal and financial weaknesses. We feel more vulnerable, less secure, and less in control. This lack ...

- by Guy Messick, Messick Lauer & Smith

Credit union response to COVID-19

This new normal is very stressful. People are concerned about their health and their finances. The government is advising and, in some areas, requiring people stay home. Businesses are being ...

- by Guy Messick, Messick Lauer & Smith

Keep the focus on the member

Ed Callahan used to say that the answer to all credit union strategic questions can be determined by first asking “What is best for the members?” It was excellent advice ...

- by Guy Messick, Messick Lauer & Smith

Avoiding a Blockbuster future

I have been around credit unions a long time. I work with really smart and forward thinking credit union colleagues. But there are a lot of credit union folks, including ...

- by Guy Messick, Messick Lauer & Smith

Communicating our credit union mojo

Financial service providers compete on price, convenience and trust. The problem for credit unions is that the Internet has enabled members to access financial services that are often more competitive ...