From Addis Ababa to the U.S., my journey reflects resilience, service, and leadership. I began as a teller and advanced through adaptability and dedication, leading teams through the 2008 financial crisis and COVID-19 with clarity and compassion. I champion innovation, employee well-being, and collaboration. As EVP and Chief People Officer, I lead operational strategy, building people-centered platforms that empower employees and help members achieve their full potential.