The latest from Jim Bouchard

Jul 6, 2023 - by Jim Bouchard, Armstrong Speakers

What credit union leaders need to know about AI

There’s a lot of speculation about what AI can and cannot do. Let’s face it––there’s a lot of outright fear and anxiety about AI, not just ...

Mar 6, 2023 - by Jim Bouchard, Armstrong Speakers

A manager delegates – a leader empowers

Before I upset anyone, let me be clear. Delegation is vitally important. But remember the powerful words of Admiral Grace Hopper: “Management is about things. Leadership is about people.” Delegation ...

Dec 13, 2022 - by Jim Bouchard, Armstrong Speakers

Not enough time for leadership?

Everyone in the room agrees. People are more important than process. Our people are our top priority… We value our people above all else. Great! We then spend the next ...

Sep 13, 2022 - by Jim Bouchard, Armstrong Speakers

Successful mergers start with sharing

The hardest thing about sharing is letting go. It’s natural for us to want to “protect our turf.” We want to preserve what we’ve worked so hard to ...

Jul 28, 2022 - by Jim Bouchard, Armstrong Speakers

Make ‘em stay: How to best counter The Great Resignation

“Should I stay or should I go?”  Not only is that one of the best lines from a Clash song ever, but it’s what each of us asks ourselves ...

May 19, 2022 - by Jim Bouchard, Armstrong Speakers

“How do I get my people to respect me when they’re older and more experienced than me?”

That’s a hot question. More young leaders are thrust into management positions these days. It’s very common to suddenly be “in charge” of a team where nearly everyone ...

Sep 16, 2021 - by Jim Bouchard, Armstrong Speakers

6 things the best CU leaders are doing … right now!

Every catastrophe has its blessings. Leading the people we serve through the pandemic is no different. Don’t get me wrong––I want this behind us as much as anyone. ...

Mar 23, 2021 - by Jim Bouchard, Armstrong Speakers

Communication and leading change: Wah wah wah wah wah!

“Communication is the most important part of leading change.” “It’s important to communicate the importance of this change to everyone at every step.” “We’ve got to make sure ...