Save CU staff time, build efficiency with 7 Google shortcuts
Online search is part of our lives. A phantom limb, even. Want an answer? Search. Curious about the most random of random topics? Search. There’s a limitless amount of ...
The latest from Joe Winn
Interstitials. Internet speed bumps.
BAM! Whatever you call them, you’ve seen them before, and chances are, your institution is using them. And unlike the carnival game, it’s actually no fun at all. ...
It’s not you, it’s my line width
Far be it for me to dictate your relationship with your favorite word processor. Go on, keep your margins at the safe 1 inch. It’s not as if you’...
Serving credit union members best – Auto loans
Welcome to Part 3 of what became the Unseen Credit Union Competition series. The first part highlighted what members receive in the mail from not-to-your-standards protection services. Did they know ...
Achievement is a moving benchmark
Training in martial arts isn’t easy. Same with any other sport or activity. Beginners think, “wow, everyone is so far ahead of me…how could I ever do that?” ...
“A credit union member walks into a car dealership…”
This is a continuation of “Unseen Credit Union Competition“. Last time, you saw what members receive after buying a car or home. Now, we rewind to the buying ...
LOL, Emoji, checking promotion: Texting as credit union member engagement?
How do you connect with members? Phone? E-mail? In-person? Carrier pigeon? Owl? This is not Hedwig. Each have their drawbacks, especially the pigeons, since they’re extinct. Who answers their ...
Is your credit union sending members the wrong message?
This post might not be for you. Or, it could be exactly what you and your credit union team need. Inspired By: Someone Else’s Faux Pas I’ll be ...