As a leader in a credit union, you understand the importance of fostering a solid and cohesive team. Two vital elements that underpin successful teamwork are trust and psychological safety. ...
“All of the great leaders have had one characteristic in common: it was the willingness to confront unequivocally the major anxiety of their people in their time. This, and not ...
There are thousands of books on leadership. I even wrote one. Each is filled with wonderful ideas about what it takes to be a great leader. But how do you ...
MBWA Some of you will recognize this acronym from the great business thinker Tom Peters. It stands for Management By Walking Around. I think it is one of the most ...
The words “teams” and especially “high-performance teams” get thrown around a lot. Most teams are not nearly as effective as they could be. Many are even what I would call ...
Running a credit union is expensive. Buildings, office equipment, IT investments, and of course, payroll. But a lack of trust is by far your biggest expense. When employees do not ...
In my work, coaching clients worldwide, I am focusing a lot of my time on helping them keep employees motivated and engaged during these challenging times. Although many factors are ...
I do a lot of strategic thinking/strategic planning sessions. One of the areas I like to help organizations focus on is profoundly understanding what they really sell. Harley-Davidson does ...
