The latest from Joseph Thomas

May 27, 2020 - by Joseph Thomas, PenFed Credit Union

How credit unions can provide superior service in a time of crisis

COVID-19 has totally changed the way America’s credit unions do business. While credit unions rightly pride themselves on the personal touch and community-oriented business model, transitioning to remote work ...

Joseph Thomas

Executive Vice President & Chief Information Officer
PenFed Credit Union

Web: https://www.penfed.org

Thomas is EVP and CIO at PenFed Credit Union and is responsible for all the information technology functions across the organization. Thomas was assistant vice president of Bank Systems for USAA Information Technology. Thomas is a graduate of the University of Manchester in England where he earned a Bachelor of Science in Computer Science and Accounting. He is also a graduate of the BAI Graduate School of Retail Bank Management, widely considered to be the most advanced executive education programs in the industry.

The latest from Joseph Thomas

How credit unions can provide superior service in a time of crisis

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