The latest from Keith Hughey

- by JMFA

The value of distributed leadership at credit unions

Regulations, cyber security, EMV migration, low interest rates, technology and competition. These are just a few of the issues concerning community-based financial institutions as they strive to be competitive or ...

- by JMFA

Keep credit union employees away from the nearest exit

Over the past several years, I have watched the trends of workplace satisfaction with a great deal of interest. Throughout the Great Recession, various studies consistently indicated that roughly two-thirds – ...

- by JMFA

Strategic planning must-haves that are often overlooked

As changing member service expectations, shifting workplace demographics and new technologies reshape the financial services landscape, maintaining focus on strategies that position your credit union to remain competitive in the ...