The latest from Laura Costello

Mar 25, 2021 - by Laura Costello, Saylent

Enhance your member experience in our new environment

As all signs are pointing toward pandemic life finally turning a corner, job loss, financial stress, and uncertainty are still common among consumers – and their priorities and needs continue to ...

May 27, 2020 - by Laura Costello, Saylent

Data in action: 5 ways credit unions can close the expectations gap

Publisher’s Note: CUInsight is hosting a free webinar Wednesday, June 3 titled, Do Your Data Tools Support Your Members? The Time is Now. We hope you’ll join us! ...

Feb 12, 2020 - by Laura Costello, Saylent

Sizing up fintech partners: 4 areas to consider

With the rapid changes in technology, financial institutions need to continually grow and evolve to keep up with the times. But trying to do it all yourself can be a ...

Jan 17, 2020 - by Laura Costello, Saylent

Relevance: The credit union opportunity

The total number of credit unions has dropped consistently since 2011 – but the number of credit union members continues to increase. Why?  And where is the opportunity here for increasing ...