Monica Tarr

Monica Tarr is the President of Bennett Bay Consulting helping contact centers improve customer experiences, empower teams, and discover efficiencies. ... Read more

Monica’s uncanny ability to blend customer insights, employee behavior, social science, data and technology into concrete action plans gives her clients the roadmap to build service cultures and processes that return profitable, sustainable results.

Clients such as BlueCross BlueShield, Northwest Bank, and GCI, Alaska’s largest telecom provider, have benefitted from the fulfillment of Monica’s promise: Customer-driven business practices create profit.

Learn more at www.loveyourcustomers.com

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