The latest from Preston Packer

- by Preston Packer, FLEX

Is your credit union a culture vulture?

Culture is the personality of a credit union. It represents your values and how you treat your members, which can attract good personnel and ultimately lead to better member service. ...

- by Preston Packer, FLEX

6 brilliant ways to make your members feel valued

A recent study found that nearly 50% of Americans think banks offer more products and services than credit unions. To add to the shock, only 61% of consumers believe credit ...