Being lazy is not the same as being efficient
A common process improvement tactic is to take a thorough look at current processes and analyze them for non-value add (NVA) activities. NVA activities usually meet one or more of ...
The latest from Randall Smith
How your credit union benefits from mobile purchases – with Loop’s Greg Ewald
Yes, nearly all of us are in agreement that paying for stuff with your mobile is pretty cool and mighty convenient. But how does your credit union benefit from mobile ...
Using time to your brand’s advantage
by. Mark Arnold In 1964, the Rolling Stones scored a hit with the song “Time is On My Side.” Modern consumers seem obsessed with time. We want everything done faster ...
3 keys to making a business case for HR technology
by. Katie Alberti We all know the benefits of technology. But if you’re looking to implement a new solution in your HR department, you need to know how to ...
101 reasons why credit unions are awesome
by. The Phroogal Jason I’ve talked a lot about credit unions and if you still aren’t convinced here are 101 reasons to consider a banking relationship with one ...
What does increased inventory mean for your credit union’s purchase mortgage business?
by. Michael Corn Credit unions focused on growing their mortgage business are naturally evaluating every metric to monitor the health of the real estate market. And while the housing market ...
What American Express knows about email marketing that your credit union doesn’t
by. James Robert Lay According to Harland Clarke’s Digital 2014 Financial Email Marketing Benchmark Report, banks and credit unions have collectively gathered just 37% of account holders’ email addresses ...
Rate your board: How well does it perform?
by.Lisa Hochgraf During a CUES webinar this spring, Michael Daigneault, CCD, defined four points along the spectrum of board development. Principal of Quantum Governance, L3C, Vienna, Va., Daigneault noted ...