Looking for ways to de-stress the holiday season?
With Thanksgiving falling six days later this year than in 2018, consumers will lose almost a full week of holiday shopping. But thanks to advance retail promotions, the buying season ...
The latest from Richard Miller
Litigators continue to target overdraft fees
Legal scrutiny against financial institutions relating to overdraft practices and disclosures is on the rise, according to industry sources. In some cases, attorneys have used websites and social media platforms ...
Are you putting your account holders first?
The shift away from implementing new regulations on financial products and services is welcome news for financial institutions already dealing with other present and emerging challenges this year. But recent ...
Want to deliver excellent service? Offer an excellent service!
Ask any financial institution about its mission and it will likely include “service-centric” or some variation of the idea. It’s something all smart institutions strive for. But excellent service ...
NSF and OD income continues to rise
Every so often, financial service companies, industry associations, consumer advocacy groups, regulatory agencies and research organizations release a study on some aspect of consumer financial services. The purpose of the ...
Optimize growth opportunities in 2018
Buoyed by on-going economic recovery, low unemployment, increased consumer confidence, individual and corporate tax cuts, and possible reduction in regulatory activity, the stage is set for credit union growth in ...
Finding non-interest income to add to your bottom line
As we ride the second-longest bull market since World War II, experts have predicted a recession is due any moment. Financially, many Americans are unprepared for a recession, with 46% ...
Spring – A season to change, update, and grow
If the signs of spring are signaling you to change, update and grow within your career or community, those same tenets can also bring new value to your organization and ...