My New Year’s resolution: Help open eyes to credit unions
With the holidays coming up I’m looking forward to spending time with family and friends to soak in the last days of 2019 and ring in the new year. ...
The latest from Robbie Burgett
5 ways to market to eligible audiences only
Marketing based on credit union field of membership can be challenging. Understanding the right platforms to use and their limitations on financial institutions can hinder marketing to your eligible audiences. ...
Risk checklist: Holiday scam prevention for financial institutions and consumers
Review two checklists produced by industry experts that provide actionable steps for addressing heightened online, mobile, and in-person fraud activity that occurs during the purchase-heavy holiday season: Checklist #1: Financial ...
4 ways to add prestigious compliance certifications to your resume
They’re among the most career-boosting certifications you can earn in your professional career: the award-winning NAFCU Certified Compliance Officer (NCCO) designation and the NAFCU Certified Bank Secrecy Officer (NCBSO) ...
2019: A strong year for credit unions
As 2019 is quickly coming to a close, it’s clear that credit unions have moved the needle when it comes to advocacy, serving communities and exceeding member expectations – that’...
The best way to sharpen your BSA understanding
Keeping credit unions compliant with the Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) laws is one of the most serious responsibilities compliance professionals face in our industry. Unfortunately, with ...
Taking the financial pulse of your members
When a member walks into a branch to discuss lending solutions, do you take their financial pulse? You should. Overall, Americans are faring better financially now than they were five ...
Partnering with Lean Industries on a new enterprise chargeback solution
Disputed payments are a growing problem across our industry. In fact, research shows that payment disputes cost card issuers $12 billion annually, with 45 percent of all consumers filing at ...