The latest from Steve Swanston

Apr 12, 2019 - by Steve Swanston, Velocity Solutions

Overcome the challenges of becoming a data-savvy credit union

It’s no secret that Big Data is more than just a buzzword these days. According to Jim Marous, CEO and Editor of The Financial Brand, customer data is the ...

Jan 7, 2019 - by Steve Swanston, Velocity Solutions

Monitor these data points for improved credit union growth & service

This article is the second in a two-part series that focuses on the importance of member data and how credit unions can capitalize on it to improve account opening procedures ...

Dec 19, 2018 - by Steve Swanston, Velocity Solutions

Monitor these data points for improved credit union growth & service – Part 1

In today’s highly competitive environment, credit unions cannot rely solely on growing new account openings to stay ahead of the competition. The truth is, community institutions are extremely adept ...

Jul 5, 2018 - by Steve Swanston, Velocity Solutions

10 signs you should invest in small business lending software

Wondering whether you should invest in small business lending software? Here are 10 signs it’s time to make the investment! 1. Your current process takes weeks or months: Does ...

Nov 18, 2014 - by Steve Swanston, Velocity Solutions, INC.

As Obamacare deadline nears accurate employee time tracking is essential

After much discussion, debate and delay, the Affordable Care Act (ACA) employer mandate requiring businesses with 50 to 99 full-time employees to provide health benefits or risk paying a per ...

Oct 7, 2014 - by Steve Swanston, Velocity Solutions, INC.

Outsourcing tactical HR functions enables credit union management to focus on more strategic initiatives

As competition for market share and the need for a knowledgeable, skilled workforce continue to challenge financial services providers, human resources departments have taken a more strategic role within organizations ...

Jul 15, 2014 - by Steve Swanston, Velocity Solutions, INC.

Protect your credit union against HR compliance violations

A day in the life of an HR professional is perhaps one of the most complex within a credit union – given the number of different functions that must be completed ...

May 16, 2014 - by Steve Swanston, Velocity Solutions, INC.

HR technology can enhance employee engagement

In today’s competitive marketplace, credit unions must maintain a welcome and positive environment where engaged, knowledgeable employees create a sense of loyalty among members that leads to long-lasting member ...