Coronavirus Archives

Three tips for opening during COVID-19

Three tips for opening during COVID-19

States and businesses continue searching for safe ways to reopen while the Covid-19 virus spreads across the country. It’s a stressful endeavor, and one that must be done strategically. If not done well and [...]

COVID-19: Credit union industry resources & information

COVID-19: Credit union industry resources & information

Last updated: July 2, 2020 CUInsight has always connected the credit union community to news, content, opinion, press, career opportunities, events, trusted partners, and each other. Now, during these challenging days, we are also compiling [...]

Now, more than ever

Now, more than ever

So, you think you’ve got problems? We’ve seen a lot of problems arising in the midst of COVID-19. What this virus is doing to our seemingly distant ‘normal lives’ is second only to [...]

How will your contact center adapt to a new reality?

How will your contact center adapt to a new reality?

Change has always had an outsized impact on contact centers. Normally, it has been prompted by mergers, system conversions, marketing programs or new sign-on procedures. But now, those factors pale in comparison to what every [...]

Safe use of ATMs amid COVID-19 concerns

Safe use of ATMs amid COVID-19 concerns

As credit union branches closed in response to the COVID-19 health crisis in March and April, members’ primary interaction with credit unions was occurring either via the drive-thru or the ATM. “People felt safe using [...]

Things are already crazy, let’s get wild

Things are already crazy, let’s get wild

Aside from the obvious COVID discussions, crisis communications, and social distancing guidelines, the country is in the midst of the first true mindset shift in our lifetime. Most consumers' current concerns are primarily centered around [...]

CUs prepared to help communities recover from COVID-19

CUs prepared to help communities recover from COVID-19

Credit unions are the nation's financial first responders and are the best equipped to support the people who need help the most, CUNA Chief Advocacy Officer Ryan Donovan said Tuesday. In a message to all [...]