CUInsight's Greg Michlig is joined by Alacriti's Stuart Bain (SVP Product Management) and Mark Majeske (SVP Faster Payments) for a quick 3 question interview about Request for Payment (RFP) insights...
Three questions:
- (0:36) How are credit unions using Request for Payment (RFP) and RFP-like solutions—such as Pay By Text and CSR Bill Notifications—to modernize loan payments and enhance the member experience?
- (3:02) With services like Zelle, PayPal, and Venmo already shaping member behavior, how can credit unions leverage RFP to meet rising expectations for convenience and immediacy?
- (6:39) Looking ahead, how do you see RFP evolving as part of a broader real-time payments strategy—for example, in areas like account funding, recurring bills, and collections?
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