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The CUInsight Network

The CUInsight Network podcast: Innovative digital banking – Tyfone

Featuring Dr. Siva Narendra, CEO at Tyfone

Dr. Siva Narendra (2)

Thank you for tuning in to The CUInsight Network, with your host, Robbie Young, Vice President of Strategic Growth at CUInsight. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.

My guest on today’s show is Dr. Siva Narendra, CEO at Tyfone, who joins me to help explore the fascinating intersection of technology, security, and digital banking. Siva shares how he dreamed of being an artist, but his passion for problem-solving led him down a path involving engineering, energy-efficient systems, mobile payments, and ultimately to Tyfone.

During our conversation, we discuss how Tyfone has become a leader in creating secure, frictionless experiences for credit unions and their members. Siva also shares how the company takes on challenges such as account takeover fraud, instant payments, and using A.I. for smarter, more intuitive member experiences. You’ll hear about Tyfone’s groundbreaking use of deterministic security, which greatly decreases the risk of fraud while maintaining user-friendliness, as well as Tyfone's leadership in instant payments via tools such as FedNow.

As we wrap up the episode, Siva talks about the tech leader who resonates most with him and how he’s excited to play around with NVIDIA’s agentic A.I. devices. He also talks about his favorite city (other than Portland) and shares his best life hack for work-life balance. Enjoy my conversation with Dr. Siva Narendra!

Check out all the great work Tyfone is doing here.
Shout-out:
Star One Credit Union
Shout-out: Margarete Mucker
Shout-out: AT&T
Shout-out: Verizon
Shout-out: T-Mobile
Shout-out: Amazon
Shout-out: Federal Reserve
Shout-out: FedNow
Shout-out: Satya Nadella
Shout-out: Microsoft
Place mentioned: Portland, OR
Place mentioned: Luxembourg City
Book mentioned: Good Habits, Bad Habits by Wendy Wood

[00:53] – Siva shares what led him to where he is today at Tyfone.
[02:44] – Tyfone was founded to focus on security and digital trust.
[05:30] – Siva explains that digital banking evolves with enhanced security, instant payments, and A.I.
[07:59] – Deterministic security significantly reduces the risk of fraudulent activity while maintaining user-friendliness.
[11:52] – Instant payments improve security, efficiency, and consumer satisfaction.
[15:23] – Siva argues that A.I. enables natural language interaction to help simplify member experiences.
[19:41] – Siva adds that open banking and A.I. can address inefficiencies caused by outdated infrastructure.
[22:46] – Siva credits Satya Nadella of Microsoft as an example of an excellent leader.
[24:42] – Siva recommends the book Good Habits, Bad Habits by Wendy Wood.
[26:26] – Digital transformation is ultimately necessary in order for credit unions to compete with big banks.