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ABNB hires Victor Hall as Senior VP & Chief Experience Officer

CHESAPEAKE, VA (June 17, 2024) — ABNB Federal Credit Union welcomes Victor Hall, MBA as its new Senior Vice President and  Chief Experience Officer. Hall will report to Charles A. Mallon Jr., President & CEO of ABNB.  Hall will oversee the Branch Services, Digital Member Services, Marketing, and Training  departments at the credit union.

“In recognition of the credit union’s desire to grow into a regional financial institution, I am  happy to add Victor to the senior leadership team at ABNB,” stated Mr. Mallon. “He brings  with him a wealth of experience in the financial services industry, having demonstrated  exceptional leadership and a strong commitment to enhancing customer experiences  throughout his career most recently at State Department FCU. We are confident that his  strategic vision, innovative ideas, commitment to improving the member journey and  dedication to excellence will greatly contribute to our continued success and growth as a  credit union,” concluded Mallon. 

Hall brings more than 25 years of financial industry experience in Retail Delivery including  Branch & Contact Center Management, Digital Transformation Strategy, Payments, Vendor  Management, and Contract Negotiation. He previously held the position of Chief Retail  Officer at State Department FCU in Alexandria, VA. Before State Department FCU Hall was  the Vice President of Payment Product Operations with Citizens Financial Group.  

Victor has an MBA from Johnson & Wales University in Providence, RI and has completed an  Organizational Leadership program at Harvard Business School.



About ABNB Federal Credit Union

ABNB Federal Credit Union is a full-service financial institution headquartered in Hampton Roads, Virginia and northeastern North Carolina providing personal and business banking services to its members regionally and across the country. With fifteen region-wide branches, a nationwide network of shared credit union branches and surcharge-free ATMs across the country, ABNB currently serves over 81,000 members. For more information visit ABNBfcu.org.

Contacts

Randy Saltzman
Director of Brand
rsaltzman@abnb.org
Phone: 757.243.4850

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