American 1 Downtown Branch now open

JACKSON, MI (February 10, 2020) — American 1 Credit Union is pleased to announce their Downtown Branch is now open on the first floor of One Jackson Square at 100 E. Michigan Ave., Jackson. The new building is the 16 th American 1 branch and the eighth location in Jackson County.

“American 1 is proud to be part of the downtown Jackson community,” said Martha Fuerstenau, American 1 Credit Union’s President and CEO. “We are now conveniently located in walking distance for those who work and live in downtown Jackson.”

The Downtown Branch is open from 9 am to 7 pm Monday through Friday and 9 am to 4 pm on Saturday, which are standard hours at most American 1 branches. The branch features Universal Specialists, which will serve members with all of their everyday banking needs, including processing teller transactions, opening loans and accounts, and more. The branch also features a convenient no-fee ATM that is available 24/7, and a space that houses the growing American 1 Contact Center team, which moved from the American 1 Resource Center.

“There is a lot of energy in downtown Jackson and we are thrilled to offer our everyday banking services to this expanding community,” said Abby Smith, Chief Member Experience Officer for American 1. “We know working professionals are often on a time crunch during the work day, and the creation of the Universal Specialist position will produce a more efficient experience for our members.”

Following the opening of their Spring Arbor Branch late last year, American 1 Credit Union is continuing its growth in Michigan communities. American 1 is proud to serve the members of their communities by creating financial wellness through personal everyday banking.

About American 1 Credit Union

Established in 1950, American 1 Credit Union serves over 64,000 members, including over 250 employees, with 18 branch locations across Jackson, Washtenaw, Hillsdale, Lenawee, Wayne, and Calhoun counties. American 1, recipient of the Forbes Best-in-State Credit Union Award for 2023, is proud to serve the members of its communities by creating financial wellness through personal everyday banking.


Office of the President
Martha Fuerstenau

Kelly Grygiel
VP of Communications

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