APCI Federal Credit Union selects Symitar

$522 million credit union chooses Symitar to host core processing, support evolving member service requirements 

MONETT, MO (June 9, 2015) — Jack Henry & Associates, Inc. JKHY, -0.52% is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Symitar® division announced today that APCI Federal Credit Union has selected EASE™, the outsourced delivery option for its Episys® core processing system.

The Allentown, Penn.-based credit union is the latest of more than 125 Symitar EASE clients. EASE provides the same flexible infrastructure, technology advancements, and compliance adherence afforded by the in-house version of Episys, while alleviating the resources required for credit unions to manage the hardware and software on their own.

With membership spanning 49 of the 50 United States, APCI needed a core system that would allow it to focus primarily on the evolving member experience. Engaging Symitar to host the core is a key start, and APCI president and CEO Richard A. Fehr sees greater potential beyond the delivery model. He explained, “We need a solution that ‘fits’ regardless of how the industry changes. Symitar is the best enabler of our strategic vision, equipping us to provide members with robust mobile solutions as well as easily adapting the core to how members want to be served.”

APCI values the ability to add and modify product and service offerings, including the possibilities that exist through PowerOns to customize the ongoing user experience. Symitar’s PowerOn Marketplace® is a collaborative environment for its clients to securely exchange custom-created programs and applications that improve the functionality and performance of Episys. These capabilities, coupled with EASE’s general openness, allow APCI to implement the solutions it considers best for members, not just those available through the core; Fehr believes Symitar’s third-party integration relationships to be superior.

Fehr added, “There is a growing peer group of Symitar credit unions in our area that have validated the stability and progressiveness of its technology. We are also quickly learning about Symitar’s great service culture and training philosophy, and we are confident that EASE will provide the support that we need long-term.”

Ted Bilke, president of Symitar, said, “APCI is a single-SEG credit union that wants to offer its members the best possible experience, today and well into the future. Symitar’s EASE and Episys systems provide hundreds of diverse credit unions with a highly configurable toolset to meet their needs now and easily adjust to whatever their needs may be down the road, whether simply scaling for growth or incorporating new products for an evolving membership.”

About Symitar

Symitar, a division of Jack Henry & Associates, Inc. JKHY, -0.52% is a leading provider of integrated computer systems for credit unions of all sizes. Symitar has been selected as the primary technology partner by more than 800 credit unions, serving as a single source for integrated, enterprise-wide automation and as a single point of contact and support. Additional information is available at

About Jack Henry & Associates, Inc.

Jack Henry & Associates, Inc.® JKHY, -0.52% is a leading provider of computer systems and electronic payment solutions primarily for financial services organizations. Its technology solutions serve almost 11,300 customers nationwide, and are marketed and supported through three primary brands. Jack Henry Banking® supports banks ranging from community banks to multi-billion dollar institutions with information processing solutions. Symitar® is a leading provider of information processing solutions for credit unions of all sizes. ProfitStars® provides highly specialized products and services that enable financial institutions of every asset size and charter, and diverse corporate entities to mitigate and control risks, optimize revenue and growth opportunities, and contain costs. Additional information is available at

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