AKUVO, a technology organization specializing in collections and credit risk, announce two new clients: the $1.2 billion CapEd Credit Union in Meridian, Idaho, and the $683 million Tucson Federal Credit Union, headquartered in Tucson, Ariz.
Both credit unions were highly deliberate in their desire to take a more modern and strategic approach to delinquency management and understand the power analytics, artificial intelligence and machine learning can bring to the collection process.
“We were highly impressed with Aperture’s insights and reporting capabilities. The ability to quickly view and monitor collector performance, as well as visualize historical and projected trends, will allow for more sophisticated and strategic planning as our credit union continues to grow,” shared Ashely Kemp, Director of Lending & Collections at Tucson Federal Credit Union.
Aperture can dramatically streamline day-to-day collection activities while also extending its power to specialty processes like bankruptcy, repossession, foreclosure, and many more.
“Being able to use Aperture to drive and automate activities related to specialty processes, especially bankruptcy, is a major benefit to us,” stated Liza McElroy, Credit Resolutions Manager at CapEd Credit Union. “Pairing that with the ability to arm collectors with better information and empower more organic and productive interactions with members, made it easy to choose Aperture.”
“Being selected to provide these exceptional credit unions with the technology necessary to transform their collections strategy is quite an honor,” commented Steve Castagna, AKUVO’s Chief Revenue and Operating Officer. “AKUVO’s view on using data, AI and machine learning to drive collections is causing financial institutions to think differently, and the industry can expect more exciting news from AKUVO in the coming weeks.”