Cost advantages, ATM network access bring Omaha Firefighters Credit Union to Dolphin Debit
HOUSTON, TX (April 25, 2023) — Faced with the cost of aging ATM replacement, Omaha Firefighters Credit Union has moved to Dolphin Debit to manage its ATM operations.
The credit union, which serves firefighters throughout the state of Nebraska and neighboring Council Bluffs, Iowa, says it is already seeing benefits from the relationship with Dolphin Debit, the full-service ATM management company.
“We have a small staff, and it took time and effort to deal with the ATM,” said Scott Winkelmann, President of Omaha Firefighters Credit Union. “Dolphin has taken the burden off us, and now it is a pretty easy system.”
But the main factors in the decision to go with Dolphin were the ATM replacement cost – a significant financial consideration for a smaller credit union – and the advantages offered by Dolphin’s fee-free ATM network.
“The network allows our members access to ATMs in many locations throughout the nation without a fee,” Winkelmann said. “We have many retired members living in other states, and this makes it easier for them to maintain their accounts with us.”
Winkelmann emphasized that remote banking services are important to Omaha Firefighters CU, and ATM access is a key aspect of that service.
The credit union was already familiar with Dolphin Debit since Winkelmann is a member of the Services Committee of the Nebraska Credit Union League, which has endorsed Dolphin. So putting the management into Dolphin’s hands was an easy decision, he noted.
Dolphin Debit provides turnkey ATM outsourcing service that includes purchase and deployment of new ATMs, purchase of a financial institution’s existing ATMs, terminal driving, transaction processing, ATM maintenance, armored car service, communications, monitoring and dispatch, and cash management.
“The Dolphin network allows our members access to ATMs in many locations throughout the nation without a fee,” Winkelmann said. “We have many retired members living in other states, and this makes it easier for them to maintain their accounts with us.”
About Dolphin Debit Access
Dolphin Debit Access, a subsidiary of Euronet Worldwide, Inc. (NASDAQ: EEFT) is a full-service ATM & ITM management company that owns and operates ATMs & ITMs for financial institutions. Dolphin’s turnkey ATM service includes purchase and deployment of new ATMs, purchase of the financial institution’s existing ATMs, terminal driving, transaction processing, ATM maintenance, armored car service, communications, monitoring and dispatch, and cash management. Dolphin Debit operates all makes and models of ATM equipment in various branch and off-premise venues and works with 325 financial institutions across the United States. Combined with the strength of its global payments parent company, Euronet Worldwide, Dolphin is able to deliver technology and modernization through the company’s REN payments platform.
