Credit Control Joins NAFCU Services Preferred Partner Program for Consumer and Commercial Loan Recovery Services

Washington – NAFCU Services Corporation announced today that Credit Control, LLC has become a Preferred Partner for consumer and commercial loan recovery services. Credit Control serves more than 450 clients nationwide, with expertise in financial services and other industries including government, commercial, healthcare, education and utilities.

“In an ideal world, credit unions wouldn’t need to worry about collections,” said NAFCU Services Corporation President David Frankil. “But if you have delinquent accounts, it is hard to think of a more efficient way to approach the process than working with a partner that is focused on all the essentials so that you don’t have to—including compliance, state of the art technology, data security, and seamless integration, along with nationwide call centers. Regardless of the size or type of portfolio, every credit union should be comparing the cost of in-house servicing and recoveries with an outsourced model to see which is a better fit.”

“Many credit unions manage their delinquent and charged off accounts in-house, but have found managing the process to be a challenge, in terms of administration and staffing, as well as maximizing net recoveries,” said Credit Control CEO Rick Saffer. “By outsourcing the recovery of their charged off accounts, credit unions leverage the technology of recovery experts while reducing the burden of expensive compliance requirements. This allows staff to focus on member retention and growth activities”

The selection of Credit Control as a Preferred Partner follows a competitive RFP and rigorous evaluation by the NAFCU Services Corporation Advisory Committee, composed of credit union executives.

Credit Control, LLC has been providing custom, performance-driven receivables management services to various organizations nationwide since 1989. Fully licensed and bonded to operate in all 50 states, Credit Control is ISO certified, SOC 1 certified and PCI compliant. Credit Control, a certified Minority Business Enterprise, is headquartered in St. Louis, Missouri and maintains multiple offices throughout the country to ensure maximum portfolio penetration. To learn more about Credit Control, please visit

About Us:
NAFCU Services Corporation is a wholly owned subsidiary of the National Association of Federal Credit Unions (NAFCU). Since 1975, NAFCU Services has partnered with the industry’s leading solutions providers to offer value-added products and services at a discount to credit unions. Currently, it offers 30 Preferred Partner programs to the credit union community, maintains the credit union locator website, and provides free financial calculators to NAFCU Members. For more information about NAFCU Services Corporation, please visit

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