Credit union veteran announces retirement

GRAND RAPIDS, MI (December 18, 2014) — After working in the credit union world for 40 years, Melinda Haehnel, announced she will retire from CU*Answers, the core processing CUSO, on December 19, 2014. “It has been an honor and privilege to be a member of the CU*Answers community. Over the last fourteen years I have learned so much about the power and value that a credit union service organization, thiscredit union service organization, brings to its credit union customer-owners, and more importantly, to its members. My retirement means a talented team with a new skill set and fresh ideas stands ready to deliver as the CU*Answers journey continues,” says Haehnel.

In preparation, CU*Answers has done some thoughtful planning over the last year to ensure a seamless transition. David Damstra, Vice President of Marketing and Creative Services, and his team will be handling most of the day-to-day functions of marketing and public relations; the Administration and Writing teams will take on others.

About CU*Answers, Inc.

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded 40+ years ago, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 1.7 million members and $15.7 billion in credit union assets. For more information, visit

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