Credit Union West eliminates non-sufficient funds fees and reduces overdraft fees

GLENDALE, AZ (November 4, 2022) — Credit Union West has announced plans to eliminate non-sufficient funds and overdraft transfer fees, while also reducing overdraft fees for transactions honored through their courtesy pay program.

Effective November 1, 2022, members with personal accounts at the credit union will no longer be charged a $35 fee for returned checks or a $5 overdraft transfer fee when funds are transferred from a savings account or line of credit to cover a deficit. Additionally, the $35 overdraft fee charged for items being paid on a courtesy basis will be reduced to $25.

“We view these changes as positive steps to improving the financial lives of our members and increasing the value we provide to the community,” said Karen Roch, Credit Union West’s President and CEO. “We have a lot of hardworking Arizonans who are all on their own financial journey to success. Our objective here is to clear the path for those most in need of support to accomplish their goals.”

Credit Union West is a not-for-profit financial cooperative that supports financial inclusion and financial well-being for all. From the very beginning, credit unions were formed with the philosophy of “people helping people.” Credit Union West’s member-centric mission, “To inspire our members, employees, and communities to achieve their financial goals and enhance their quality of life,” plays a huge role in executive management’s daily decision-making process.

“As a trusted financial partner, we are focused on creating experiences that empower our members,” said Ning Duong, SVP, Chief Operating Officer for Credit Union West. “Through ongoing financial education and enhancements to our digital delivery channels, Credit Union West has been able to give our members better control of their finances. These fee changes are just another way we are showing our commitment to our members’ financial health.”

To learn more about Credit Union West, visit our website at:

About Credit Union West

The Credit Union West tradition had the honor of beginning in 1951 as Luke Federal Credit Union. Originally located on Luke Air Force Base, the organization’s mission was to enhance the lives of military members and their families through being a trusted provider of financial services. Today, Credit Union West embraces the same commitment to the military and now has expanded to include all who live, work or worship in Maricopa, Pima, Pinal, Yavapai, Yuma, Mohave, Coconino, Cochise, Navajo, Apache, and Gila counties. Credit Union West serves over 90,000 members with more than $1.1 billion in assets. The credit union’s core principles have guided its decisions, which in turn has ensured integrity and trusted member service. Federally insured by the NCUA. Learn more at

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Ryan O’Connor
Credit Union West

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